With a highly engaged team, our fantastic colleagues are motivated by much more than just money. But it doesn’t hurt to make sure we pay them correctly too. This is where you come in. We’ll trust you to ensure accuracy and timeliness of all payroll data. And you’ll be our expert on changing legislation. You’ll streamline processes. And if you see a chance to make things better, you’ll take it.

Regional HR Operations Lead is accountable for leading HR Shared Services operations for the Europe region, which includes various HR SS service line teams based out of Poland regional hub. Together these teams are responsible for the transactions and support services required to operationalize HR programs. Specifically, these teams are responsible for tier 1 (employee/manager self-service) requests through tier 3 (functional specialist requests). The Lead works closely with Europe Business HR and CoE leaders to define processes and procedures that ensure the consistent and effective delivery of HR services for the region.

Vision, Strategy & Leadership

• Ensures global vision, brand and identity of HR Shared services are tailored to the needs of the region and implements the global HR Shared services Strategy within their region.
• Provides regional input and feeds market specific priorities into the overall HRSS strategy.
• Accountable for leading, developing and delivering an efficient and effective Employee Experience focused HRSS organization for Europe region.
• Connects and aligns with Regional Area HRD, HR Directors and Country HRBP leads to understand specific delivery needs and demands and manages the regional service portfolio accordingly.

Operational Delivery & Talent Oversight

• Overall accountable for operational HR service delivery within the Europe region.
• Responsible for balancing of standardization and efficiency goals with region focused HR goals.
• Accountable for managing demand & supply for HR shared services delivery as well as effective capacity planning and team management to meet the overall market needs.
• Drives regional process standardization and consistency to improve the overall efficiency and effectiveness working in coordination with global service leads and global OPEX team.
• Accountable for GDPR and regional LFR (legal fiscal & regulatory) compliant delivery of all services delivered.
• Responsible for the development of HRSS personnel in Poland hub including performance mgmt., wellbeing, L&D and other local operational requirements.
• Undertake day to day management of the Regional HR Shared Services team by creating a one-team ethos to ensure effective delivery.

• Experience leading and managing shared or operational services.
• Ability to build effective relationships.
• Strong analytical skills.
• Leadership capability.
• Manage ambiguity; work across business units / geographies.
• Strong external network with access to HR talent practices and innovation.
• Knowledge of HR policies, laws, and regulations in Europe.

At Reckitt, we recognize EQUALITY in real life, great people don’t always ‘tick all the boxes’. That’s why we hire for potential as well as experience. Even if you don’t meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. Come and join a team whose purpose is to protect, heal and nurture in the relentless pursuit of a cleaner and healthier world.