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• Develop innovative solutions and process design, including standardization, in a fast paced and demanding environment
• Think conceptually to identify and address future challenges and opportunities, often in an ambiguous environment
• Lead the transition of processes, balancing pace of transition with management of risk and change
• Maintain, coach and lead a top caliber team to provide these services
• Drive efficiencies and enhance service delivery using technology
• Manage and maintain relationships with third party providers
• Performance reporting of service and cost delivery
• Develop concrete rationale and business case for all new opportunities, while seeking and identifying additional opportunities to expand the scope of business.

Experience:

• Minimum: 20 years ; Maximum: 24 years

Education:

• Bachelor’s Degree in Business, Human Resources, Organization Development or other related field is required; advanced degree preferred

Skills:

• Excellent relationship-building skills and a passion for helping others to develop
• Maturity and seasoning that engenders respect and trust from others; good judgment, professionalism, strong interpersonal skills, and a collaborative style
• Strong change management skills and results-oriented approach
• Excellent communication skills and poise; cross cultural understanding, fluent in English

Others:

• Client focused individual with experience implementing process changes
• A minimum of 20+ years of work experience with progressively increasing levels of responsibility, preferably within a global professional services firm
• Experience leading and delivering HR capabilities in a shared services environment within a global organization Experience working with Workday and Service Now
• Ability to perform successfully in a fast-paced, intellectually intense, service-oriented and matrix-structured environment and to interpret rules and guidelines flexibly to enhance the business and in keeping with company’s values and culture
• High integrity, tact, a positive attitude, and an ability to maintain absolute confidentiality
• Proven analytical capabilities; a quick study; a bright executive with a can-do attitude, a creative solution seeker and a readiness to try new approaches; decisive, pragmatic, and reason-minded
• Comfortable in both working in detail and understanding the big picture; able to consider the ramifications of decisions on various constituencies Strong change management skills and results-oriented approach