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GBS Transformation Manager – Center of Excellence
2 years ago
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General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.
- Collaborating globally and cross-functionally with various partners across different business functions to understand business processes, planned and in-progress transformation programs and resource demand to support these transformation programs.
- Utilizing your process improvement, system implementation, and project management skills to grow and develop a COE team that innovates, deliver solutions, and contribute to global transformation projects that impact the results of the company.
- Leading a Test Management COE team, as a Direct Leader, that:
- Understands business requirements and acceptance criteria to perform a logical test to prove the functionality.
- Creates a comprehensive test plan to test all developed requirements in a sprint and to build on for an E2E test plan.
- Designs and maintains reusable test cases and test scripts to confirm new functionality for current and future testing.
- Prepares and maintains validation evidence of test status through screenshots and test case progression.
- Provides and maintaining clear status reporting during UAT (User Acceptance Testing) for responsibility, escalation, and execution.
- Develops user stories to document business requirements, preparing user acceptance test plans, and supporting technology deployments.
- Coaching a Services COE team, as an Indirect Leader, to:
- Develop a deep understanding of the business by facilitating workshops to capture business and IT partner objectives, pain-points, and opportunities, and translating them into world-class processes and technology enablers.
- Collaborate across workstreams to implement data standards and process improvements leveraging digital solutions.
- Conduct iterative agile software configuration sessions to ensure that all key internal consumer organization business objectives are met.
- Report out on transformation performance to executive leadership on a regular basis
- Research and identify opportunities to leverage new technologies to drive efficiencies and business value
- Minimum 10+ years of professional experience in Finance, Accounting, Business Transformation or related field
- A Bachelor’s in Finance, Accounting, Business or a related field
- MBA, or equivalent preferred
- Demonstrated experience as a people leader
- Strong client service skills, ability to listen and action the voice of the customer
- Vision strategic point of view rethinking existing processes and designing a future state aligned with a newly envisioned operating model
- Experience with project and/or program management
- Demonstrated ability to work cross functionally in a collaborative, inclusive manner
- Ability to leverage organization influence and exercise leadership through others
- Effective executive communication skills
- Experience leveraging Operational Excellence, Lean, or other structured methodologies to solve complex problems
- Maintain effectiveness in continually evolving environment
- Willingness to learn and take on new challenges
Shift: Night (8:00 PM to 5:00 AM)