Reporting to the VP/Treasurer of the company, the Director of Credit is responsible for the overall credit process throughout the Kohler organization. The continued growth of sales and management of the ensuing Accounts Receivable are vital for the success of this position.

The Director role is responsible to ensure that the credit, collection and accounts receivable activities for Kohler Co.’s and its subsidiaries worldwide are in conformance with the policies and standards established for the credit function by the Corporation.

Underlying the success of the position is the ability to raise the performance levels of the global credit teams. Connected with this is the ability to maintain and improve processes to achieve the goals set for Credit throughout the Corporation – including the collection of receivables when due, the minimization of bad debt losses, all while supporting profitable business growth.

• Supervise the credit, collection and accounts receivable activities of the Company and its subsidiaries globally.
• Regular travel for customer visits and working with the regional Credit teams is required.
• Integrate subsidiaries into Shared Service Centers whenever business processes allow.
• Control the extension of credit to all customers with a particular focus on high-risk accounts throughout the Company.
• Ensure that records of the financial strength of the Company’s customers are maintained.
• Review customer accounts with those responsible for credit at Kohler Co. and each of its subsidiaries.
• Monitor days sales outstanding, review problem accounts, and review and approve suggested write-offs of account balances to the bad debt reserves.
• Provide assistance in negotiations with financially distressed customers, or accounts experiencing payment problems, utilizing collection techniques and legal advice to limit any possible losses to a minimum.
• Work with operating groups to develop sound customer payment terms and conditions to be competitive without undue risk.
• Establish short- and long-term receivable objectives for each business unit of the Company consistent with its approved strategy and corporate needs and review performance against them.
• Special and persistent attention will be given to any business unit with receivable balances that average more than 90 days outstanding.
• Monitor and report to management all ACT approved account settlement issues.
• Maintain knowledge of the specific markets to which the Company sells by reading trade publications, attending credit management association meetings, marketing meetings and industry and trade shows.
• Review and approve accounts recommended to third parties for collection.
• Review proposed new information systems and, after approval, monitor their implementation.

• Bachelor’s degree in business administration or finance recommended. MBA degree in finance desirable.
• Minimum of 20 years work experience with at least 10 years in credit management positions.
• A strong background in a global credit role is required.
• Language skills in French, Spanish or Chinese is a plus.