We have an exciting opportunity for you that combines global reach with the comforts of your home country. Discover a career where work-life balance isn’t just a perk – it’s a way of life. Here, we understand the importance of personal time. Imagine finishing your shift and having dedicated hours to yourself – a rarity in the Accounting and Finance world. As an Accounts Payable Senior Manager with our client, experience the freedom to focus on your passions and personal pursuits, making your work life truly enriching. This full-time role not only contributes to your professional growth and exposes you to the education field, but also ensures you have ample time to nurture the things that matter most in your personal life.

Job Description

As an Accounts Payable Senior Manager, you will be entrusted with the critical responsibility of maintaining a comprehensive knowledge base of AP processes and policies. Your role will demand a meticulous approach to ensure this knowledge base remains continuously updated and consistently aligned with the latest standards.

• Team: build a strong team identity around customer service, accuracy, continuous improvement, on-time payments, and personal development of team members
• Accounts Payable: immaculate aged creditors, clean ledgers, minimal debit balances, reconciled control accounts
• Payment Performance: pay suppliers on time, understand metrics, and track KPIs and SLAs
• Continuous improvement: optimize processes and team performance to meet SLAs
• Communications: keep stakeholders informed through regular ledger reviews and updates

Team

• Select and hire employees for AP team; on-board new members; set objectives for the team and evaluate their performance; organize regular job-related training for the team as well as other staff management duties
• Manage the workload of individual team members, ensure all routine jobs are covered while team members are off sick or on holiday
• Continuous improvement of working culture reflected in improved employee engagement

Accounts Payable

• Maintain knowledge base of AP processes and policies – ensure it is continuously updated and kept up to date
• Ensure Aged Creditors, Debit Balances, and Control Accounts are formally reviewed with team members on a weekly basis and formally analyzed and reported on each month
• Manage bank account transactions and reconciliations for designated companies
• Ensuring AP processes and transactions are accurately completed in a timely and efficient manner

Payment Performance

• Paying suppliers on time and ensuring internal and external SLAs are understood, documented, actively monitored, and achieved
• Develop monthly reports of transactional volumes and throughput, SLA achievement, commentary on KPI performance, and organizational development

Continuous improvement

• The role will be the process owner for supplier AP (invoice capture, approval, posting, and payment), bank reconciliations and payment uploads to HSBC
• Oversight and continual improvement of systems, processes, and controls for areas of responsibility
• Continuous improvement of processes and team performance to meet SLAs
• Take the lead on systems initiatives, particularly FinancialForce and SAP Concur Invoicing as they relate to supplier AP
• Lead the development of standardized global processes for areas of responsibility

Communications

• Communicate regularly with stakeholders about the AP timetable, procedure updates, and team updates
• Make the AP knowledge base available to relevant stakeholders and promote its use
• Keep team members up to date through regular weekly meetings
• Represent the Supplier team in weekly GFO meetings
• Supporting Director of Global Finance Systems and Operations as required

Legal Status

• Eligibility to work in the Philippines
• Free to travel generally in Asia, UK, and US

Education/Qualifications

• Degree in business or finance related area
• Fluent in English (language of the business) as well as the local language

Experience/Skills

• More than 5 years experience of working in an outsourced AP team
• Direct experience of meeting SLAs
• More than 2 years experience of managing an Accounts Payable team
• Must have worked for a global services organization
• Experience of managing an operational finance team
• People management
• Business Process Improvement and/or Business Process Reengineering Experience
• Strong skills in relationship building, problem solving and timely problem experience
• Excellent written and oral communication

Desirable:

Education and Qualification

• Professional accountancy qualification
• Additional Asian Language

Experience Skills

• Detail-oriented but able to quickly grasp the big picture
• Experience of managing in a finance shared service function
• Experience of working in a global service business
• Experience of developing implementing and monitoring an effective SLA framework