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Service Delivery Lead – Record to Report
2 years ago
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The Global Services Delivery Lead for Record to Report will provide leadership and direction to NIQs end-to-end record to report (R2R) processes globally. They are a key member of the Finance Operations Global Shared Services leadership team.
The primary purpose is to drive execution and ensure timely delivery of daily Record to Report operations.
In this role, he/she would lead the team to proactively build and maintain strong business relationships with key finance and business stakeholders in order to meet organizational goals and expectations in and around processes and operations.
We are looking forward to welcoming a hands-on operational leader with the demonstrated ability to make rapid and aggressive changes in the record-to-report (R2R) function which will improve the quality of operations and smoothen the process for Finance.
- Responsible for driving Operational Excellence and service process optimization and standardization across the region, ensuring timely, accurate and high-quality service delivery of R2R across all regions in NIQ landscape, including month end closing, journal entry creation and processing, and balance sheet reconciliation preparation.
- Contribute in providing Corporate Accounting Services to the CAO office from the centers around processes such as Consolidation, Fixed Assets, Banking and Cash and take lead to find opportunities to identity process gaps to bring about standardization
- He/she would be responsible in managing R2R domain and quality levels through service level agreements, performance metrics and continuous governance rhythm.
- To Identify and execute global internal control systems to ensure effective and efficient operations and compliance with all applicable laws, regulations, and corporate policies.
- Drive full compliance with the NIQ Internal Controls framework, including SOX Compliance, as well as close liaison with our Corporate Audit Services (CAS) team.
- He/She will be required to work closely in partnership with other corporate stakeholders as a key strategic leader in NIQ operations, including the Chief Accounting Office (CAO); Director of Global Accounting; Director of Corporate Consolidations etc.
- To develop and implement procedures and operational ways of work in a standardized, efficient and effective manner for all markets in the region in the realm of the R2R and general financial accounting stream.
- To maintain thorough and current understanding of US GAAP. Keep abreast of emerging accounting and reporting standards.
- Support the implementation of new accounting pronouncements as required. Prior experience of Statutory Finance Statement Preparation and local Indirect/Direct Tax knowledge a plus.
- Communicate and collaborate routinely with finance counterparts at regional levels, providing direction related to key processes and related changes, the sharing of best practices and keeping them abreast of initiatives that have a global impact.
- Maintain an appropriate system configuration and IT environment to ensure effective and efficient execution of R2R and general financial accounting continuous finance processes, through the leverage of cutting-edge automation such as Blackline.
- They will work extremely closely with the Global Process Owner (GPO) for Record to Report, and ensure they are fully knowledgeable about what drives best-in-class R2R and ensures that it meets business requirements and provides services that exceed expectations.
- Provide leadership to ensure global R2R processes are aligned to maximize consolidation opportunities, achieve the right level of simplification, standardization and improvement benchmarked against industry methodologies.
- Analyze current processes to identify ways to improve efficiency and scale the R2R platform, and adopt new technology platforms (e.g., RPA) to streamline and automate work and contribute in a Citizen Led Transformation
- Lead all aspects of day-to-day R2R operations, driving cost-effectiveness, innovation and continuous improvement, and always pushing or efficiencies in the end-to-end process.
- Set and enforce milestones and timeframes to achieve objectives and operational requirements.
- Successfully manage SLAs with a focus on driving transformation, anticipating hurdles, and implementing plans to overcome them.
- Deliver on promises to stakeholders, personally committing to resolving issues Drives the enterprise to adopt and embrace change
- Take accountability for the management and development of all R2R team members through coaching and mentoring.
- Provide strategic leadership, and talent development and management activities for direct reports and their organizations to include forecasting resource needs, recruiting, hiring, performance management, and training.
- Focuses on harnessing the power of high-performing talent to create both R2R sustainability and for the SSC Finance Operations to become a breeding ground for overall NIQ Finance talent.
- Implement effective governance across all aspects of R2R operations and conduct regular stakeholder management sessions.
- Take accountability for ensuring that team’s activities and reports are compliant and adhere to NIQ’s policies.
- 15 – 20 years of experience required
- A Qualified CA
- Accomplished finance operations professional
- Comprehensive command of high-quality service delivery and governance in a top-tier company.
- Acts with a high degree of ethics and integrity
- Analytical and Strategic mindset.
- Strong organizational skills and attention to detail
- Ability to work in a fast-paced environment
- Excellent oral and written communication skills
- Results-orientation and time management skills
- Flexibility and the ability to manage multiple ongoing projects
- Demonstrated ability to work effectively across functions and across all levels of the organization
- Engaging and proactive team player
- Desirable: Lean Six Sigma