The Shared Services for Government Strategy (SSfG) will transform and modernise the back office of Government. It brings together 18 different departments, and dozens of arms length bodies, into five clusters to replace around 200 departmental-based legacy IT systems with 5 modern, user-friendly, cloud-based systems. It will deliver smarter, cheaper, faster systems and processes to create a synchronised Civil Service, providing value and efficiency, process and common data standards and methodology. It will harness modern technology to deliver value for the taxpayer and improved experience for users. By standardising data and aligning policy and process across clusters we will improve the level of insight, and information available to government to underpin decision making.

Respected in the sector, you will lead an expert team of technical shared service specialists and play a lead role in supporting clusters to design and implement their new shared service centres and business process support; providing expertise across the range of services required. As a senior leader within the Cabinet Office, Government People Group and SSfG, you will be expected to play a full role in the overall leadership of the Civil Service.

• Lead the implementation of the Shared Services Strategy for Government working with a wide community transforming the back office of Government.
• Work closely with clusters engaged in in-flight migrations to cloud platforms to support them in taking advantage of best practice implementation approaches and technology, to enable successful delivery.
• Lead an expert team of shared service specialists with in depth service and product knowledge.
• Work closely with clusters to support the successful implementation of their GMPP programmes.
• Horizon scan across the technical and business service provider sector to provide insights to support successful delivery.
• Work with HMT’s Functional Convergence Programme to drive synchronised data and standards across clusters.

Essential Criteria:

• Demonstrable experience of cross government working, delivering large scale programmes across departments and public bodies.
• Demonstrable experience of shared services transformation, with a focus on business service provision, process improvement and use of data.
• Experienced in implementing, enhancing and managing complex ERP systems.
• Experience of service design.
• Excellent analytical and data science skills and experience of operational research and data modelling to provide costed insight on potential future scenarios
• Strong strategic thinking skills, able to analyse complex problems and design and implement approaches to tackle them.
• Excellent stakeholder management and communication skills, with an ability to influence at a senior level.
• Strong leadership skills, with experience of managing diverse teams through a changing environment.
• An ability to motivate and inspire, creating an inclusive environment to deliver successfully through others.

Desirable Criteria:

• Experience of HR, Finance or Commercial.
• Experience of public sector working with private sector suppliers and contract management
• Experience of enterprise architecture.
• Experience of data architecture and data governance.