The Business Service Transformation and Strategic Sourcing Senior Manager is responsible for managing all aspects of the Business Services transformation and sourcing functions in Enterprise Services (ES) through collaborating and partnering with ES leaders (Finance, People Services, Real Estate and Communications and Media Services work stream leaders) and suppliers.  This role is critical driving enterprise level operational efficiencies, standardizing key business processes, advancing the technology landscape across the company and positioning our innovative workforce to drive new customer experiences across a focused service portfolio. A key component of the role is to develop transformation capability and strategic partnerships and services.

The ideal candidate will draw from past experience in Shared Services and transformation, procurement, contract management, category management, contract negotiations and project management skills to lead the coordination, communication and integration of suppliers to support the achievement of technical, financial and performance objectives. This candidate must have the business acumen to partner with functional and business unit stakeholders to form strategies that drive sourcing and negotiation decisions that lead to best value contracts.  This candidate will have a deep understanding to drive execution of synergies with Business Service line leads, leverage PMO techniques. Guide synergies through the passport process to ensure all approvals are received.

The Transformation and Strategic Sourcing Senior Manager is also responsible for understanding technical requirements (e.g., specifications), tasking (e.g. SOW), and terms & conditions applicable to the agreements.  A deep understanding of the end-to-end procurement process, from RFP development, supplier selection, contract negotiations, to requisition and PO placement is needed for this role.

The successful candidate will have excellent communication and presentation skills, with ability to develop effective presentations and present to leadership and peers.

• Establish program related governance and ensure operating rhythm in place to drive results with business units and with business service areas.
• Identify opportunities and best practices / industry norms that accelerate outcomes and increase pace of transformation and performance
• Drive change through leadership, establishing key relationships and leveraging broader network to achieve organizational and company goals
• Brief executive leadership on status of program efforts and risks
• Develop and issue RFIs and RFPs, leads and supports negotiations
• Develops and manages a schedule of all engagements, renewals, RFPs/RFQs, etc.
• Supports the coordination of all supplier performance reviews, benchmarks & reporting

• 10+ years Shared Services and BPO related experience
• Consulting experience is areas of shared services (Finance, People services, Real-estate & Communications/Media.)
• Experience leading large scale change across disparate geographic locations
• Ability to partner with different business cultures and build relationships
• Demonstrated ability to work across teams to drive process standardization
• Ability to effectively collaborate with remote employees
• Excellent written and verbal communication skill, including creation of executive level presentations with strong presentation skills
• Ability to multi-task and work independently, as well as work collaboratively
• Self-starter who demonstrates ownership over assigned objectives
• Willing to apply creative solutions or improvements to existing processes
• Flexibility to adapt to changing priorities’
• Experience with sourcing roles and functions, including creating sourcing roadmaps, developing strategies, risk management, action item management and requirements change management
• Strong negotiations skills with a proven ability to review, negotiate and manage MTAs, amendments, renewals, different contract types (FFP, T&M, etc.) and Statement of Work (SOW) related activities

Education Requirements:

• Bachelors degree required and minimum 10 years prior relevant experience or a Masters degree in a related field and minimum 7 years experience