The Revenue Cycle Business Partner is key resource imbedded onsite within the hospital operation, reporting to the Executive Director of Revenue Cycle Business Relations and with a dotted line directly to the entity Chief Financial Officer. The role serves as the key liaison and point of contact between shared service revenue cycle operations and the hospital entity. Through collaborative multidisciplinary partnership the Revenue Cycle Business Partner collaborates across clinical operations, finance, and within shared services to drive operating performance and communicate results.

• Integration – Responsible for interacting on-site with clinical operating areas and coordinating/directing revenue cycle related elements that are impactful to revenue recognition and operations. Works closely with all areas of the revenue cycle including scheduling, patient access, patient accounting, coding, HIM and payer relations to optimize performance for customer. Coordinates across disciplines to connect needed technology and Epic solutions sets to clinical operations through partnership with key ISD leaders. Participates in hospital entity operations and department meetings, imbedded as a partner to the local entity team.
• Leading People – Works closely with customers and their staff to optimize the areas they influence within the revenue cycle. Also works closely with revenue cycle staff to provide feedback to the clinical operations in areas where improvement or revisions are needed.
• Leading Change – Initiates and manages the change process, taking steps to remove barriers or accelerate its pace. Communicates a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process. Clearly communicates the direction, required performance, and challenges of change to all involved parties. Identifies and enlists the support of key individuals and groups to move the change forward. Obtains and provides resources to implement change initiatives. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
• Results Driven – Exceeds departmental and organizational goals and customer expectations. Makes decisions that produce high-quality results by applying knowledge, analyzing problems, and calculating risks. Delivers high-quality services and is committed to continuous improvement. Understands the overall financial performance of the organization and applies financial concepts and practices to establish and maintain realistic budgets. Uses financial information to monitor overall financial status of operations.

Education Requirements:

• Bachelor’s degree in an appropriate discipline.

Licensure/Certification Requirements:

• None required.

Professional Experience Requirements:

• Seven (7) years of related experience, with at least five (5) years of management experience.

Knowledge/Skills/and Abilities Requirements:

• Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.