Tantus Technologies, Inc. (Tantus) – recognized by the Washington Post as a Top Workplace – is seeking a Senior Project Manager to support our client in Woodlawn, MD/Remote. You will be a key member of an interdisciplinary team working with business stakeholders and enterprise software development teams to plan and implement enterprise-level solutions that align to data and analytics, customer experience services, and enterprise tools. You will be aware of the big picture while supporting program and project leads in the conceptualization and implementation of technical solutions, process improvement opportunities, and innovative ways to improve operations.

• Strives to be proactive and consultive in nature, bringing deep knowledge of the client’s vision, product use cases, and best practices to customers to maximize the benefit from the enterprise shared services.
• Serves as a performance manager and mentor for a team of up to six project managers, including, but not limited to, tasking, oversight, and personal development.
• Understands the features and functions of the Cloud, DevOps and Security and collaboration products and services being implemented by and for the client and helping the team promote upcoming changes and system enhancements.
• Provides Agile team management, planning, customer support and process management for multiple active and ongoing programs/projects.
• Applies business and technical expertise to recognize program pain points, identify dependencies, and to recommend informed solutions.
• Supports the development and maintenance of applications, assisting with planning efforts and working to remove obstacles so that project teams can accomplish benchmark tasks in a timely and efficient manner.
• Supports process development, documentation and communication across the Product team related to key decisions and new/updated processes.
• Supports onboarding and offboarding activities related to contract and user access to enterprise shared services, including looking holistically at the entire process for improvement opportunities.
• Stays abreast of emerging technologies and use cases to help inform strategic direction aligned to client priorities.
• Leads and facilitates meetings and knowledge sharing activities.
• Works collaboratively to foster and build team relationships among our client, project managers, development contractors and other third-party entities/contractors to plan software products which support Program objectives.
• Possesses strong verbal and written communication skills and the ability to effectively present to clients and stakeholders with varying levels of technical knowledge.
• Uses knowledge of program goals and strategies, and technical/security system needs, to assist in the prioritizing of release scope.
• Reports to the client on project status and communicates any delays or changes in the project plan.
• Contributes to programmatic information radiators such as monthly reports and strategic product roadmaps.
• Monitors key performance indicators to verify service level agreements.

• Bachelor’s degree; advanced degree preferred.
• 10 years professional experience minimum.
• 5-7 years project management experience minimum.
• Experience working across integrated project teams.
• Experience developing and managing Objectives and Key Results.
• Federal government agency work experience.
• PMP and/or Agile certification.
• Strong listening skills with demonstrated ability to ask effective questions, understand customer priorities and anticipate customer needs.
• Demonstrated experience in the management and control of schedule, funds, and resources.
• Demonstrated ability in managing complex and multiple projects at the same time.
• Demonstrated ability to manage program and project risks and issues.
• Experience using project management toolsets such Atlassian Jira/Confluence, as well as Microsoft Office Suite (particularly, MS Word, MS PowerPoint, MS Visio) proficiency.
• Comfortable in technology environments and enthusiastic for learning new technologies.

Abilities:

• Must be a self-motivated team player with a positive attitude – able to work effectively with a dispersed team.