
N/A
Sr. Manager – Order to Cash
2 years ago
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Responsible for planning, organizing, and managing Accounts Receivable global functions of ITT Shared Services. The primary responsibilities of this position include ensuring effective functional controls and processes to deliver Accounts Receivable services to ITT business units, which includes customer credit evaluations, sales order release approvals, collection of Accounts Receivable, application of customer payments, and implementing strategic initiatives in support of ITT Shared Services Global Accounts Receivable organization goals and objectives. This includes, but is not limited to, assisting with the development of the strategic direction and global delivery model(s), the daily leadership of staff, maintenance of appropriate control environment, reporting of key performance data, project leadership, management of deploying the service globally, limited financial analysis and preparation of financial forecasts and budgets, and the continuous development and improvement of the service offering. Ensure that project objectives of maximizing commonality and utilizing standard solutions and best practice approaches are achieved. Other duties as assigned.
- Provide daily oversight for the cash application, credit and collection departments including staff development
- Provides review of customer credit limit assignment and order release functions for business units serviced by Shared Services
- Management and delivery of all Accounts Receivable and department KPI reporting deliverables; including performance improvement opportunity analysis
- Implement business systems and processes that meet business requirements and enhance internal controls.
- Implement strategic process improvements aimed at improving Accounts Receivable processes, lowering AR past due and improving cash collections
- Enhance service offerings with the appropriate processes, procedures, delivery model(s)
- Development/supervision of Staff
- Manage Portfolio Performance
- Service Enhancement/Continuous Improvement by implementing ongoing improvements/enhancements to daily processes
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Implement business systems and processes that meet business requirements and enhance internal controls.
- Manage and expand service growth through new business and merger and acquisitions
- Service Cost/managing cost of operations
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Special projects as requested
Education: B.S. Finance/Accounting; (or equivalent experience) with Credit Certification preferred.
Experience: In depth knowledge of Accounts Receivable processes obtained through more than 10 years of practical AR experience with at least 5 years in a management/leadership role.
Preferred experience in a shared services/centralized services Accounts Receivable environment.
FIS GetPAID, preferred
SAP, preferred
Other Skills/Knowledge/Experience: Considerable skills in process improvement/business transformation, customer service, communication, leadership, problem solving, team building and consensus abilities. Change agent.