Reporting to the Head of PMO Payment Platform Technology, this position will provide Technology Transformation Coaching, Business Operations support, and Special Projects Program Management leadership for the Payment Platform Technology organization and Business Operations. This group has a significant impact on Visa’s platform capabilities, and future revenue streams. The responsibilities will holistically encompass working across all business and technical units within Visa to drive overall program success in a shared services delivery model. Comprehensive day-to-day agile transformation, coaching, mentoring, change management, people management and leadership of special technology programs will be required.

The responsibilities will include but are not limited to process championship, agile transformation coaching, managing global initiatives to deliver on the strategy, collaborating effectively with a global team of POs, Tech Leads, Operations, PMO and Support for Workforce planning, Executive program reporting, Roadmap establishment, Program Planning, Budgeting, Resource management, Capacity Modeling, Scrum Process improvements, comprehensive release planning, reporting, tracking success metrics, agile transformation championing, and team motivation.

This position will work closely with key leaders across Technology teams, with all levels of management within the organization. This role will include ensuring leadership principles are embraced and agile best practices are being leveraged across the program, and project scrum lifecycle.

A strong candidate will have a solid experience in people influence, change management, technology & product program management, x-functional team leadership, technology operations, as well as superb skills in communications, business analysis, problem-solving, cross-team coordination, communications, agile best practices, team building, processes, and change management.

The ideal candidate is not just a manager, facilitator or project plan tracker but ensures things get done in the right way and the teams are healthy, engaged, and motivated. The ideal candidate must have a humane and “make it happen” attitude, while influencing positive change. Requires excellent skills in agile tools, presentation aptitude, and analytics.

This position requires collaboration globally especially Singapore, Austin, Bangalore, Foster City, Europe, hence this person should have some flexibility to work late night/early hours as required.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
10+ years of relevant work experience with a Bachelor’s Degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience.

Preferred Qualifications
12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
1-3 years in past matrixed people management experience.
Masters degree, or foreign equivalent, in Computer Science, Engineering or a closely related discipline OR Bachelor’s degree, or foreign equivalent, in Computer Science, Engineering or a closely related discipline. Eight (8) years of overall work experience, and five (5) years specialized experience in project or program management.