The Deputy Faculty Executive Director (FED) is a key leadership role in the UNSW Business School leading the teams responsible for the operational management that support UNSW Business School’s mission, as well as directly overseeing the faculties implementation of strategic and operational plans.

The Deputy FED works closely with the FED, the Change Manager and their teams to achieve strategic objectives and implement initiatives, ensuring the management of processes and delivery of operational services enable the Business School to meet its academic, research, and teaching outcomes.

• Contribute to the formulation and implementation of the faculty strategic plan and support the FED and senior colleagues in providing strategic advice.
• Lead the development, implementation and ongoing management of a faculty wide shared services operating model that delivers high-quality administrative support services.
• Oversee the relationship with various business partner including IT, Estate Management, and Workplace Health & Safety.
• Collaborate with Business School colleagues to identify and develop innovative and pragmatic solutions for complex faculty level service delivery and resource challenges, ensuring comprehensive, high quality and efficient operational support for schools, academics, and students.
• Provide high level support to the FED and all Senior Management Team (SMT) members on a broad range of operational activities, planning, projects, governance, change management and other initiatives that support achievement of the strategic goals of the faculty.
• Actively facilitate stakeholder engagement within schools and across the faculty, assessing the faculty’s operational work practices to identify, recommend and support process improvements that best support the achievement of the faculty’s operational plan.

• Relevant qualifications with extensive relevant experience in providing high quality operational and management support at an executive level, preferably in a top-tier university.
• Proven extensive experience in people leadership, development, engagement, and management, with the demonstrated skills to motivate inspire, and mobilise diverse teams to create a positive workplace culture and deliver quality outcomes in a complex environment.
• Project management experience desirable and the ability to review and improve operational work practices at faculty level.
• Track record of operational management including planning, priority setting, and managing a high volume, process-driven administrative environment with variable workflows.
• Excellent consultation, influencing and negotiation skills and proven ability to build effective relationships and secure resources from diverse internal and external stakeholders.