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Head of Department – Shared Services
2 years ago
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Our brands serve the full spectrum of the construction industry, including the residential, commercial and industrial markets. Our brands enjoy the custom of professional and private developers, project managers, building contractors, builders, plumbers, electricians, joiners, cabinet-makers, tilers, roofing specialists, owner-builders and home improvers.
- Tracking of account escalations.
- Put customers on credit stop where necessary and communicate this to the branches and customer
- Assist with reconciliations on problematic accounts
- Manage credit limits and increase where needed
- Notify CGIC where applicable
- Update any payment where needed on Cregalink and lodging of claims where applicable
- Ability to review and submit CGIC limits and annexures
- Manage AOD Agreements drafted by RCM
- Compare CGIC limits to system limits
- Manage staff accounts and monthly staff deductions
- To discuss overdue reporting weekly with RCM
- Branch visits with RCM where applicable.
- Monthly interest run for all shared services branches
- Managing and signing off on Final Demands
- Supervise team of up to 8 personnel
- Keep staff motivated.
- Ensure trading policy is kept and followed in branches.
- Grade 12/ Matric
- Good mathematics skills
- Minimum of 5 years’ experience in debt collecting/ overdue reporting.