Reporting to the Senior Director of Operations, the Associate Director Procure to Pay will be responsible for outstanding delivery of services in the Supply Chain Department for the procure to pay (P2P) function. These services include but are not limited to accounts payable, audit, and procurement. Responsible for business process excellence, standardization, customer service, and continuous improvement for the mission critical P2P function.

• Manages day-to-day operations of the P2P department utilizing established KPIs.
• Oversees team members’ work performance, offering guidance, training, and collaboration where needed and providing feedback to management.
• Manage all activities in the accounts payable function, ensuring timely payments of vendor invoices, expense vouchers and maintaining accurate records.
• Manage check runs, check requests and the processing of vendor invoices/credits.
• Manage electronic payment methods such as wires, ACH, Zelle, and credit card.
• Monitors and reconciles mission critical vendors statement to ensure availability of product/services.
• Oversee department vendor correspondence related to invoice issues and discrepancies and ensure accuracy.
• Ensure compliance of all accounts payable related deadlines and monthly closing process
• Responsible for the efficient transacting of requests for products and services.
• Ensures AP team members proactively review various work queues to avoid payment delays.
• Reinforces the importance of timely responses to vendors and end users with special emphasis on senior levels of the organization.
• Analyzes business needs and ensures that functional and technical requirements are documented.
  • Develops communication strategy and establishes communication plan.
• Performs necessary investigations, analyses, and evaluations to determine feasibility
• Prepares routine department status reports such as weekly open/aging payables and performance metrics.
• Provide regular department status information to team members, including attending required meetings and following up on action items.
• Ensures adherence to protocols, procedures, and project plans.
• Provides direction and support to the department ensuring the team is informed of all changes, decisions, etc. that may affect the success of the department.
• Establishes and maintains collaborative relationships within the system to obtain information and content from providers and colleagues to foster successful project completion.
• Supports short and long term operational/strategic business activities – by developing, enhancing, and maintaining project information and models. Develops and implements effective/strategic business solutions through research and analysis of data and business processes.
• Develops and manages best-practices and tools for performance improvement plan execution and management. Identifies and manages performance improvement dependencies and critical path issues.
• Serves as an operational resource for internal team members for expedited problem identification and resolution, provision of project-specific updates, and team interactions and deadlines.
• Concurrently coordinates and manages multiple projects across the Health System.
• Adheres and assists with business operations and project specific quality documents (for example: SOPs, work plans/practices, training guides).

The Individual In This Position Must

• possess knowledge associated with the professional field of hospitals supply chain management, systems, and talent management.
• have experience in the Supply Chain areas of the Procure-to-Pay function, ERP, and Vendor Management.
• have demonstrated ability to apply associated theories, methods, and principles, to practice.
• perform associated duties that are predominantly intellectual and varied in nature, requiring creative, analytical, evaluative, interpretive, and/or critical thinking; and
• Exercise discretion and independent judgment, requiring only general supervision.
• Possess a high-level proficiency with Excel, Word and standard computer programs required.
• Possess excellent planning and critical thinking skills.
• Possess a high level of self-motivation and attention to detail with excellent problem-solving and communication skills to successfully join a fast-paced, growth-oriented work environment in a cutting-edge field of business transformation.

Educational Level

• BS Science or Business Administration Degree or Associates Degree in related field with five years’ experience in a payables or procurement function

Knowledgeable In

• Healthcare Supply Chain Management
• Accounts Payable, Talent Management
• ERP, Inventory Systems
• Accounting principles.

Computer Programs/Software Operated

• MS office suite
• ERP and current supply chain information systems
• Contract Management Software
• GHX/EDI/On-Demand

Years Of Experience

• Minimum of three (3) years’ management experience in supply chain AP/Procurement.