Joining us, you get to work for not just one high performing London Borough, but two.

Employer:  Kingston Council

Location(s): Kingston, Sutton

Contract Type: Permanent

Working Hours: Full Time

Grade: M+3

Hours Per Week: Standard

Leave Entitlement: 30 days

Application Deadline : 10/03/2024, 23:55

Anticipated Interview Date(s): Round 1: Week Commencing 18th March 2024 | Round 2: Stakeholder Panel Interview: TBC

The Head of IT is responsible for the design, delivery, operation and support of our IT services, Infrastructure and systems across the shared Digital & IT Service.

As our Head of IT, you will:

• Ensure that the IT department provides high-quality, efficient, and effective services to the Councils and their residents.
• Lead and manage the IT teams.
• Develop and implement the IT strategy.
• Cyber security and governance.
• Manage the IT budget.

This is a varied and exciting role, you will be leading on a transformation programme which involves migrating to cloud computing, transforming the network, wifi and the telephony. You will be involved in driving service improvement plans with key areas, mobile working and cyber security!

The Head of IT has 4-5 direct reports; Head of Digital Support (IT Help Desk and Support Services), Head of Business Applications, Head of Cloud and Platform and Program Manager for the Infrastructure Program. The wider Digital & IT team consists of 40-50 staff members.

We’re looking for a candidate with experience running an IT Service, ideally within the public sector! We’re recruiting a candidate who has worked closely with and enabled digital teams to deliver at pace. If you have experience of running cloud environments and know how to transition teams to this way of working, we’d love to hear from you!

We’re looking for a Head of IT who has:

• Exceptional leadership skills, modelling a strong performance culture and constructively building achievement, confidence and skills in others.
• Excellent people management and team-building skills, with the ability to inspire and motivate a diverse team of IT professionals, including mentoring and coaching.
• Strong technical knowledge and experience. Key areas include cloud computing, cyber security and networking.
• Experience in DevOps and working with digital and development teams.
• A detailed understanding of how to set and deliver Digital and IT strategies and plans.
• Experience managing stakeholders at a senior level.
• Experience working at a strategic and tactical level to ensure that deliverables meet the business needs of the organization.
• Demonstrable commercial experience with programs and portfolios, budgeting and resource management.
• A strong understanding and experience in effective IT governance and compliance including Information Technology Infrastructure Library (ITIL).

We’d love to hear from you if you:

• Are open minded and curious about what technology can offer to our Councils.
• Can demonstrate solid management techniques to ensure that the IT services are well managed with strong governance, including cyber security.
• Have experience in taking an idea from inception through to delivery at scale.
• Have great stakeholder management skills and are able to empathize with others and see different points of view.
• Have high standards in quality of service and how IT is meeting user needs.
• Are energetic and optimistic about how IT can help combined with resilience in a dynamic and complex organization.

Please apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please ensure you refer to the requirements outlined in the job profile when completing your application.