Our client is an international, globally-present B2B company, and they entrusted us with the executive search project for their Head of Shared Services in Warsaw. The chosen candidate will be responsible for the build-up and functioning of their finance hub for Europe, and will be the end-to-end process owner of accounting, reporting and FP&A processes in the region.

This is an excellent opportunity to join a leading company and help build a new center from scratch as the company embarks on moving finance processes to the SSC model for the first time.

• Develop and communicate a vision of the global Finance Shared Services strategy, roadmap and future operating model, ensuring alignment across the Europe organisation
• Build and successfully lead a diverse team of professionals, fostering a culture of collaboration and accountability
• Take ownership of the processes delivered by the centre
• Successfully lead a diverse team of professionals, fostering a culture of collaboration and accountability
• Develop a high level customer service, ensuring that the service level agreement standards (SLA) and Key Performance Indicators (KPI) are consistently met within the full scope of activities
• Close collaboration with stakeholders across the organization, in order to fully understand their needs and to ensure the high-quality services delivery
• Maximise the achievement of business goals with continuous improvement programs and the ongoing development of business processes
• Identify and mitigate SSC operations-related risks, ensuring compliance with relevant regulations and industry standards

• A commercially minded and results-driven leader, with 5-10+ years of managerial experience gained in an international Shared Services Center, with a strong track record of managing and motivating large teams in a complex, multinational environment
• Understands the specific principles of shared services operating model, its methodologies and related best practices
• Experienced in implementing and leveraging SSC technologies (including but not limited to: ERP systems, workflow automation, data analytic tools)
• Experienced in managing financial processes (such as OTC, P2P, R2R)
• Stakeholder-oriented, with excellent oral and written communication skills, including the ability to communicate technical or financial information to a non-technical audience
• Educated to university degree level – diploma in a finance-related field is preferred
• Fluent English language is essential, proficiency in Polish is highly desirable; any other European language would be beneficial