Our client is an international professional services firm with its center for shared services located in Warsaw. Renowned for its global expertise, the company excels in providing a spectrum of professional services, including M&A, banking, capital markets, energy & infrastructure and real estate.

• Engage proactively with finance stakeholders to understand and address their perspectives, feedback, and opportunities
• Collaborate with various teams to provide input and gain oversight on proposals and projects that may impact the finance team
• Provide advice on queries related to finance team operations, policies, processes, and plans
• Actively promote understanding of differences in behaviors and norms across locations
• Work closely with key points of contact in the finance function to understand their requirements and offer support and guidance for performance improvement
• Serve as a point of escalation for local and subject matter queries
• Act as a finance function ambassador within the organization
• Participate in reviews related to processes, teams, the organization, and model design
• Take responsibility for the life cycle of Finance Team Members
• Promote adherence to organizational values and foster company culture within the team
• Champion collaboration across teams and functions, and encourage innovative thinking and continuous improvement
• Collaborate with Business Teams and HR to drive initiatives related to diversity, equity, inclusion, and corporate social responsibility
• Support talent development within the finance team by providing feedback and championing Performance and Career Development principles
• Mentor direct reports to enhance their operational skills, oversee training and development
• Ensure top performers have access to stretch development opportunities
• Develop individual objectives aligned with finance function and organizational objectives and manage against them
• Foster a culture of trust and empowerment to maximize cooperation and exchange of ideas and experiences
• Adjust team structure as needed to ensure the right level of seniority, retention, and cost management
• Assume accountability and responsibility for the finance function within the organization
• Benchmark quality and productivity
• Manage, measure, report on SLAs/KPIs, improve, and automate processes
• Set clear and measurable goals to enhance operational performance
• Elevate organizational brand by delivering excellent performance results

• Over 10 years of successful management in a shared service center, specifically in Finance & Accounting operations within a world-class organization
• Holds a diploma in Finance and Accounting and possesses professional qualifications such as ACCA, CIMA, MBA, or equivalent
• Proven experience in managing teams of 40+, particularly in professional services environments
• Proven track record of effectively overseeing and improving shared service operations
• Experience in smoothly transitioning services, ensuring minimal disruptions and optimal efficiency
• Demonstrated ability in achieving performance improvements in shared services through strategic initiatives
• Proficient in end-to-end process management, ensuring comprehensive oversight of operational workflows
• Excellent report writing and presentation skills to effectively communicate complex ideas
• Highly competent in using Microsoft desktop productivity tools
• Demonstrable strong business and commercial acumen
• Experience in strategic and tactical planning and execution
• Ability to think strategically and provide valuable advice on complex matters
• Fluent in English (C1 level), with proficiency in other languages considered a benefit
• Skilled in managing people and resources to achieve desired results
• Desire to work in a service-oriented environment, with a deep understanding of customer-centric organizations
• Strong influencing skills at all levels, inspiring confidence in proposals
• Inclusive team player with a collaborative style, sensitive to team dynamics and stakeholder needs
• Good communicator at all levels within the organization