We are seeking a dynamic and experienced individual to join the company as the Head of Shared Service Center. The successful candidate will oversee the operations of Shared Service Center, ensuring the delivery of high-quality services across various functions, and will have an impact on business transformation and GBS strategy in the Group.

• Lead and manage the Shared Service Center structures, providing guidance, support, and fostering a collaborative work environment.
• Participate in strategic decisions and direction of development the SSC and the whole GBS organisation
• Develop and implement strategies to optimize service delivery and operational efficiency.
• Establish and maintain service level agreements (SLAs) to meet the needs of internal stakeholders.
• Drive continuous improvement initiatives to streamline processes and enhance service quality.
• Monitor key performance indicators (KPIs) to assess performance and identify areas for improvement.
• Ensure compliance with relevant regulations and internal policies.
• Collaborate with cross-functional teams to support business objectives and initiatives.

• Academic degree in Business Administration, Finance, or related field.
• Proven and strong experience in a leadership role (+150) within a Shared Service Center and acting as a Head of an SSC entity.
• Strong understanding of shared services operations, including Finance&Accounting, Procurement, HR, and IT.
• Strong leadership skills to support the growth of the organization and to set up an environment promoting talents and people development
• Excellent communication, interpersonal skills, and customer orientation with proven ability to build strong working relationships and influence at all levels in the Group.
• Demonstrated ability to drive change and implement process improvements.
• Analytical mindset with the ability to make data-driven decisions.
• Proficiency in relevant software applications and ERP systems.