We’re a dynamic and innovative company at the forefront of cutting-edge solutions, currently seeking a passionate Technical Product Owner to join our team. Embrace the opportunity to make a significant impact in the healthcare industry, driving change and progress.

• Leverage your 10+ years of IT/shared services experience, with a strong focus on ServiceNow and/or Genesys for 5+ years.
• Dive into the realms of ServiceNow HR (HRSD) and Procurement (S2P), bringing your expertise to enhance our processes.
• Collaborate closely with Business Process Owners (BPOs) within Enterprise Business Solution (EBS), Supply Chain (SC), and IT Service Management (ITSM) to implement ServiceNow modules.
• Engage with infrastructure/networking and functional teams to shape Genesys telephony solutions.
• Lead and manage resources from SI vendor partners, ensuring the agile delivery of ServiceNow solutions.
• Establish a robust governance structure for the enterprise-level management of the ServiceNow platform and Genesys.

• 10+ years of hands-on experience in IT/shared services.
• Proficiency with ServiceNow and/or Genesys Cloud is a must.
• Prior exposure to ServiceNow HR (HRSD) and Procurement (S2P) is highly valued.
• Strong communication skills and the ability to collaborate effectively with cross-functional teams.