The Digital Enabling Services Branch provides the Digital Services Division with program management and assurance, business engagement, human resource services, financial management and reporting, in-house commercial services and assistance in governance and strategic communication matters. The branch is also responsible for the Shared Services Centre which governs the provision of ICT services to participating entities.

Directors within the division operate with a significant degree of independence and work under the broad guidance of an Assistant Secretary to deliver quality outcomes. In performing a leadership role, Directors identify and drive innovation, manage and lead change and have an active role in contributing to and implementing the agency’s strategic direction.

• providing strategic advice to the division on procurement and contract management issues and policy
• overseeing the development and delivery of contracted goods and services and the management of large and complex ICT contracts
• managing relationships with key agency stakeholders, other agencies, vendors and service providers which may include undertaking complex contract negotiations and dispute resolution
• ensuring contract and procurement services are assessed and delivered in accordance with the intent of the contract, that risks are identified and performance is effectively managed
• leading, developing and maintaining strategies and plans to optimise and improve the delivery of procurement and contract management services through innovation, systems and technology
• overseeing, reviewing and advising on a range of written material including business cases, Cabinet submissions, Senate Estimate submissions, Ministerial and agency briefs and corporate documentation
• applying strong written communication skills to plan, prepare and develop documentation consistent with Commonwealth and agency writing and style guides
• leading a high performing and engaged team, managing business performance and resources, establishing priorities, monitoring attendance and wellbeing, and developing staff capabilities through coaching, mentoring and succession planning to enhance performance, engagement and retention.

• Experience leading and managing the end-to-end procurement lifecycle.
• Experience developing strong relationships with service providers, resolving issues and negotiating mutually beneficial outcomes on behalf of the organisation.
• Contract management experience, including with Whole of Australian Government vendors.
• Experience with the procurement and contract management of labour hire contractors.
• Experience in developing and effectively communicating procurement and contract management policy and guidance.
• Experience with ensuring compliance with the Public Governance, Performance and Accountability Act 2013 (PGPA Act), the Commonwealth Procurement Rules (CPRs) and procurement-related policies and legislation.
• Experience leading a team to deliver high-quality outcomes.
• Experience interacting positively with internal and external stakeholders to solve problems and working collaboratively to achieve outcomes.
• An understanding of commonwealth procurement, vendor and contract management practices within an ICT environment is desirable.