The Head of Business Continuity Management is a key leadership role for us and is responsible for designing continuity of our business operations and how our Technology Transformation (TT) organization will recover in the case of a large-scale event.

• Implement and ensure adherence of existing Novartis BC guidelines, governance, standards, tools and operating processes across CTS TT
• Ensure TT Service Continuity Plans (TTSCP) and strategies aligned with business priorities are created and test according to the defined controls.
• Integrate BCP into CTS TT risk management process to develop specific BC scenarios to respond to major disruptions.
• Establish communication protocols/tools and response plans for and beyond CTS TT for major incident/disaster handling.
• Lead TT BC Resumption services to enable the prioritized Novartis Key Business Process to operate even during a catastrophic loss of TT
• Understand Business Units requirements, aligns strategy to scope of critical TT BC initiatives, and drive measurable results aligned with TT process and solution standards
• Lead major BC program TT activities, ensuring the accuracy, quality, and integrity of the information, while providing consistency in content and deployment standards all aligned with Novartis BC priorities.
• Influence overall business continuity strategy & decisions within Novartis and key stakeholders and proactively recommend adjustments to align with overall NVS BC strategy guideline and TT BCM processes.
• Represent TT and Lead major crisis for TT to reduce the impact of Novartis Key Business Processes

• Masters level professional qualification from a Business, IT or Engineering related discipline. Fluency in written and spoken English required.
• 8+ years professional experience in Business Continuity Management or Corporate Resilience or related field
• Impeccable communication and stakeholder management skills with comfort engaging with the most senior levels of the business and the Executive Committee Novartis (ECN)
• Prior experience of leading organisational and change management at scale in complex matrix environments and through globally dispersed teams