SSi has an exciting opportunity for IT Portfolio Support on our DHS Enterprise Architecture Support Services DHS Customs and Border Protection program. This person will support the development of a rich portfolio of shared-services offerings for the CBP enterprise.

• Addresses business needs with an emphasis on standard solutions

• Collaborate with business partners in the region to define technology strategy that maximizes business value and minimizing time to market

• Define priorities for business and associated technology investments, leveraging product line organization

• Oversee BA teams within region and drive collaborations and sharing of best practices

• Align stakeholders around common measurable goals

• Be accountable for delivery and operational IT expense

• Understand core internal IT services and new technologies and approaches to drive business value

• Engage with external clients

• Lead the design, implementation and adoption of investment portfolio management capabilities for Business Value Realization, IT Cost Benchmarking, and Technology Business Management (TBM)

• Experience in establishing and managing Business Value Realization practices

• Strong relationship management skills to establish and build healthy working relations and partnerships with internal and external stakeholders

• Financial experience with familiarity with budgetary planning and cost reporting

• Previous industry experience in technology business management

• Ability to provide business/financial advice to executives, controllers and directors on business management related matters

• Proven leadership experience including knowledge of approaches, tools, and techniques for gaining the cooperation and support of others

• Demonstrates ability to manage small to medium sized technical/infrastructure projects- managing scope, schedule, resources, risks/issues, and cost

• Creates a collaborative partnership among IT leaders and portfolio stakeholders, and enables resource demand planning, change management, and project pipeline planning decisions

• Adheres to IT’s Project Delivery methodology

• Demonstrate an ongoing commitment to professional growth in agile project/program management and other key areas

• Performs other critical tasks as required

• Manage the funnel of proposed IT investments for assigned operational PMO, and review new program submissions to ensure information accuracy, thoroughness, completeness and compliance with IT standards

• Participates in customer meetings to ensure services meet customer expectations and incorporates them within the service catalog

• Prepares and supports reporting and communication to maximize stakeholder understanding of the IT Service Catalog and related costs

• Promotes service improvements on an ongoing basis to continually improve quality and customer satisfaction with IT services, including the design of new services within the IT Portfolio

• Review service metrics (KPIs) that identify the success of the services being utilized to recommend and coordinate implementation of changes to services to improve metrics

DESIRED QUALIFICATIONS:

• Driving a culture of transparency and accountability, enabling information-based decision making in the management of IT investments
• 3 Years Prior Project Management experience
• Establishing portfolio capabilities that will include the data requirements, process and roles, systems and governance, drive the adoption and uptake across the organization
• Establish Capabilities for business value management, inclusive of business case development, investment cost and benefits measurement, benefits tracking, value showback and cost/benefit optimization
• Develop capabilities for Technology Business Management (TBM) to support business Value Realization of investments in IT across the enterprise portfolio
• Expand the company’s use of TBM tools beyond infrastructure cost, management and more holistically mange IT costs related to investments
• The portfolio manager will be responsible for the budget formulation, budget execution and improvement of the information technology/information management investment portfolio
• At least 5 years’ experience of portfolio and/or business technology management experience
• IT Systems Management knowledge-knowledge of the asset and process management practices, requirements and support services of the IT function is preferred
• Experience in risk management is preferred
• Experience managing in a matrix environment is preferred
• Technical experience in management of accounting and in computer applications systems is preferred
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.
• In addition, candidates must have ability to obtain and maintain a DHS EOD/Public Trust clearance.

EDUCATION:

• BS degree in Science, Technology, Engineering, Math or related field with 5-7 years of experience in a comparable role within IT, utilizing Financial or business intelligence data applications
• Current Project Management credential (PMP)