Foursquare is looking for a Director, People Operations to join our team located in or near one of our office hubs in New York City or San Francisco.

• Oversee the People Operations pillar of the People Team; inclusive of our full tech stack, our HRIS (Workday), People Analytics, and the myriad of additional benefits platforms we manage.
• Spearhead the strategic vision for People Operations; emphasizing automation and innovative practices over conventional ticketing systems and shared service centers.
• Drive transformative change in HR operations; utilizing cutting-edge technologies and methodologies to streamline processes, enhance employee experience, and foster operational excellence.
• Spearhead and champion critical People Operations initiatives; including optimizing and improving the operational side of our employee experience in close partnership with our Organizational Development and Business Partner Leads on the People Team.
• Oversee the high quality delivery of critical employee processes such as performance management, benefits administration, and leave and time off management.
• Ensure the People Team works in close, collaborative partnership with our legal, compliance and privacy partners to adhere to regulation requirements while still operating in a principle-based culture.
• Manage our people analytics + data, supporting the team in turning data into insights that drive concrete actions and initiatives for our leaders and their teams.
• Manage the team working on all aspects of benefits administration and develop strategies to drive employee awareness and understanding of all benefit programs.
• Proactively identify any operational barriers or accelerants to achieving organizational strategy and people team strategy that could be addressed via stronger operational foundations or solutions.
• Work with People team to scale our principles, practices and processes as we grow across multiple offices and locations globally
• Champion a culture of continuous improvement, encouraging experimentation within the People Operations domain.

• 10+ years experience as a People Operations leader in roles of increasing complexity and scope, partnering directly with senior leaders and Executives
• At least 5+ years directly managing a team of people operations professionals
• Expertise in project and program management, bonus if experienced in more agile methodologies of product management
• Change management expertise and experience managing and implementing complex multi stakeholder initiatives and tech implementations
• Experience leading people analytics or a people analytics team
• Ability to use data to drive strategic business decisions and develop action plans
• Experience working in a start-up environment or in the tech space
• Highly effective interpersonal and communication skills and ability to coach and build rapport with a diverse workforce across multiple locations