The Global Travel Director will be responsible for managing all aspects of travel, sourcing, operations and service delivery for FTI Consulting’s global corporate travel program. This individual will report to the VP of Global Shared Services on a day to day basis. The role of the Global Travel Director is essential to ensure a seamless experience for travelers while adhering to FTI Consulting’s policies.

• Responsible for contract/agreement development and negotiations of travel related spend to include, airlines, hotels, car agencies, ground transportation. Responsible for implementing and monitoring compliance with agreed upon contracts.
• Manage global travel management team.
• Monitor travel and expense related policy and recommend strategies to improve policy and compliance.
• Oversight of the corporate travel agency including all operational issues.
• Establish and conduct RFP, RFI processes, supplier evaluations and selection, account management and supplier performance reviews.
• Benchmark, analyze, monitor and report on travel expenditures and provide regular reporting to executives.
• Provide strategic sourcing and payment support for all travel-related initiatives including meetings and events.
• Work with travel managers to:
• Understand and anticipate employee needs and travel preferences.
• Respond quickly and proactively to travel requests.
• Resolve complaints.
• Track location of traveling employees in case of emergency.
• Evaluate company perks and distribute as necessary. (i.e., airline/car status, hotel points, etc.).
• Responsible for all travel related communications to the company.
• Maintain industry certifications by attending annual conventions or local meetings, as necessary.

Basic Qualifications

• 10+ years of relevant professional experience managing corporate travel programs, negotiating vendor contracts, and/or creating global travel policies
• Ability to align to east coast working hours
• Ability to travel to FTI Office(s) as needed
• Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship.

Preferred Qualifications

• Bachelor’s Degree
• Experience with corporate travel and purchasing card programs
• Proficient in MS Office programs
• Proven effective cross-functional business team experience
• Experience in negotiating travel (air, hotel & car) vendor contracts
• Travel industry certification (GBTA, ACTE, Sabre, etc.)
• Extensive knowledge of corporate business travel practices and marketplace with relevant experience related to identifying, implementing and managing a third party travel administrator(s) in a global environment
• Extensive knowledge of strategic sourcing principles, theories and processes
• Extensive knowledge of conference & event program design, sourcing, and contracting
• Ability to work on a range of business travel problems and provide high quality and/or innovative solutions
• Strong project management, process development and data modeling/analysis skills
• Strong communication and negotiation skills with the ability to effect strategic direction
• Experience working with a global team