Shared Services Finance has an exciting opportunity for a banking product and services/relationship professional to join our team. If you are capable of juggling product and service offerings, governance, compliance, planning and risk, and are comfortable with the ebb-and-flow of a high-tempo finance operations area, with sufficient motivation not to accept the present state of the world, then you just might be the person we are looking for.

You will need to demonstrate an understanding of customer experience in the context of delivering banking products and services needed by our directorate/ACT entity partners to support them in delivering their strategic goals. You need to be comfortable taking responsibility for managing the key relationships with our banker and ACT entities, as well as acquire a deep understanding of the banking products offered to the Territory under the Whole of Government Banking Services Agreement.

You will need to work closely with the contract managers embedded within the team to liaise regarding banking products consumed by the Territory, as well as being able to deal with the issues arising from the product and services’ terms and conditions. You will need to be across the compliance issues associated with the use of bank products and services, and to ensure broader adherence to and compliance with the bank’s payment related policies.

• Demonstrated experience working in a banking services and product management environment at an institutional level is highly desirable.
• Relevant tertiary qualifications and/or experience in a similar role, either in government or private sector at enterprise level, will be highly regarded.