The Head of HR Operations will be responsible for creating centralized HR processes.

• Oversee functional elements of HR and a team of HR Professionals consistently looking for ways to improve full-cycle employee experience.
• Create, lead, and develop process improvements to support HR continuous improvement to ensure increased efficiencies.
• Oversee team that provides the administration and evaluation of all compensation and benefit programs to create a compelling employee proposition that attracts highly capable, mission and culture aligned talent.
• Provide data insights and workforce analytics to share insights on organizational health and to utilize in HR Planning.
• Build formal HR governance structures and well-defined performance indicators.
• Creative approach to problem solving. Ability to present facts and recommendations clearly and effectively.
• Provide expertise and knowledge to meet internal and external regulatory requirements and work with key stakeholders such as Legal, Safety, IT, Marketing, etc.
• This position will remain well-informed on industry trends and will be active within the professional HR community where possible and will challenge the organization to continually develop best practices within HR and business operations.
• Ensure that HR Processes are developed and performed in compliance with all legal and organizational requirements, standards, and procedures. Partner with internal General Counsel to review progress against compliance standards.
• Optimize HRIS to meet workforce and compliance requirements and create opportunities for automation, reporting and reduction of manual processes.
• Actively participates and seeks to have a key role in strategic business discussions.
• Partnering with key stakeholders to understand business issues and propose solutions via process or technical means.
• Foster a positive candidate experience by implementing best practices, enhancing employer branding, and ensuring a seamless onboarding process.
• Provide active governance over suppliers and service providers to ensure superior implementation of technology, upgrades, updates, defect resolution and project implementations.

Key Requirements

• Experience in building shared service HR Models.
• Strong Technology and Data Analytics Competencies. Must be able to tell a story with data. Prior experience identifying and launching an HRIS System preferred.
• Must be adept at change management and project management skills. Knowledgeable in process maps, RACI’s, project charters and project management.
• Ability to manage multiple assignments/projects, timelines. Ability to proactively identify project interdependencies, resource needs, potential risks/pitfalls, and mitigation plans.
• Proven success in an entrepreneurial environment and ability to build from the ground up.
• Excellent verbal and written communication and interpersonal skills.
• Demonstrated success and a bias for action, relentless commitment to follow-through.
• Broad experience across all Human Resources specialist areas including talent acquisition, compensation & benefits, HR compliance, HRIS/HR services, payroll, employee relations, organization design/development, talent, and performance management.
• Excellent relationship manager with the ability to liaise between team members and stakeholders.
• Engages in strong, positive, collaborative relationships with all levels. Ability to influence and operationally execute strategic direction and develop the critical path on how to complete assignments/initiatives.
• This is an on-site opportunity.

Professional Experience/Qualifications

• Minimum of 10-years in Human Resources.
• Experience overseeing a HR shared-services function including Benefits and Compliance.
• A commitment for continuous improvement in the execution of programs, initiatives, projects, and processes.
• Strategic thinking, collaboration, stakeholder management, project leadership, change management and communications skills.
• Proactive, highly organized and process oriented.
• Experience working within a fast-paced environment.
• Ability to work extended hours as needed, including weekends and holidays as needed.
• M&A experience a plus.