For a complex, global organisation, with operations in over 200 countries, we are recruiting a permanent Director of Global People Operations. Reporting to the Chief People Officer, this role will lead the People Operations across people advisory and operations; lead global standards and guidance for ER; and will lead the relationship with the onboarding managed service provider. A truly global role, this key role will build capability across the UK, APAC, Americas and EMEA, leading all HR Operations, onboarding, and Shared Service functions.

• Enhance and improve the end-to-end shared services people experience function
• Integration of the 3rd party managed service provider and -inhouse people operations functions
• Build and roll-out a first-class global people advisory service
• Partner HR leaders to embed new ways of working across the Advisors, People Managers and ER teams, ensuring a consistent global approach
• Build and lead a high performing operational and advisory team
• Support a global transformation and modernisation programme across people, technology and processes
• Liaise regularly with senior leaders and manage the relationship with the managed service provider
• Set and embed global HR Operations best practice and global standards
• Lead and develop the ER, Payroll, HR Policy, People Mobility and People Solutions teams

• Significant global HR services, HR advisory or HR operations experience from a multi-national business
• Significant experience in standardising global HR processes
• Experience of transformation and change within HR services to a shared services or 3rd party model
• Experience leading global payroll
• Experience in overseeing global ER policy and services