The NHS SBS Employment Services offering provides an end-to-end portfolio of solutions that helps NHS organisations meet industry targets and initiatives in recruiting, retaining and fully supporting the very best employees, so they can spend more time on providing outstanding levels of service and care to patients across the UK

As Head of ES Service Solutions, you will lead on the future of this area to meet the developing needs of those working for the NHS.

• Identifying how existing services can be bettered, supporting customer objectives in line with the growth strategy.
• Creating and leading the plan to see the overall solution development from concept to delivery, collaborating with wider SBS teams
• Working in partnership with internal partners to allow them to sell to the existing and potential customers where relevant
• Crafting & maintaining expertise in ES products/services, supporting face to face client meetings at single provider & ICS level
• Introducing and continuously developing the value proposition for new and existing clients, supporting customers in building cases for new services and solutions
• Developing the ES value proposition in comparison to competitor service models to demonstrate the value delivered
• Building and maintaining a technical awareness of client’s current service models, with a knowledge of how clients consume services against the best practice standards
• Conceptualising service descriptions & process maps, with a continuous improvement approach

What you’ll bring:

• Experience in a senior customer engagement role
• Commercial and financial expertise
• Deep knowledge of HR and workforce landscape
• Able to work without supervision.
• Excellent inter-personal skills & ability to build rapport with a multitude of collaborators

It would be great if you had:

• Experience within the NHS
• Solid understanding of Salesforce