PointClickCare is looking for an outstanding Senior Product Manager – Platform Services. In this role, you contribute to the vision and strategy of platform areas such as Mastered Data Registries and Authorization Models that enable care coordination across our customer base.

• Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points.
• Understand company strategy and contribute to strategy and multi-year roadmap for your product areas, to achieve strategic outcomes and increase wallet share.
• Prioritize product investments and tradeoffs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment.
• Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
• Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases.
• Understand the broader product portfolio and how solutions work together to create value for customers.
• Participate in industry events, and lead customer and partner facing engagements as a product expert.
• Understand competitive landscape.
• Inspire, energize, and motivate cross-functional teams.

• Bachelor’s degree in computer science, or a related field of study preferred
• 5+ years of Software Product Management experience.
• 3+ years working Cross functionally in a Technical Environment
• Experience working on Platform and Shared Services preferred not required.
• Experience working in Healthcare technology preferred not required.
• Proven track record of managing products, innovation, and a general curiosity and drive for building great products.
• Strong written and oral communication skills with internal and external stakeholders
• Solid understanding of Agile practices is required and familiarity with Design Thinking is a plus.
• Experience managing SaaS or PaaS products