On the Qualtrics Procurement team, we have a goal to enable Qualtrics’ mission and vision by providing the right third party solutions at the right time. We have embarked on an extensive transformation of our Procurement operating model with a focus on implementing industry best practices and optimizing supplier spend.

How You’ll Find Success

• Maximizing efficiency and effectiveness of operational Procurement processes for Qualtrics
• Identifying and meeting local and regional requirements while implementing global standards
• Demonstrating in-depth knowledge of operational best practices through consistent application within the Shared Services and Procurement teams
• Listening to and appropriately addressing stakeholder feedback regarding user experience and overall program operations
• Strengthening relationship with Shared Services team and operating as “one Qualtrics”
• Operating as a team player across executive levels who effectively collaborates with business units and functional partners (i.e., IT, finance, HR, legal)
• Establishing a positive team environment, where people are inspired, encouraged, and motivated
• Providing clear direction to teams regarding objectives, KPIS, etc., and holding all involved parties accountable for delivery in accordance with agreed standards

How You’ll Grow

• Lead with Influence: Develop your leadership skills, inspiring and motivating your team to achieve exceptional results.
• Expand Your Horizons: Gain exposure to diverse work cultures and global business practices.
• Become a Strategic Partner: Build strong relationships with senior leadership and contribute to Qualtrics’ overall success.
• Make a Lasting Impact: Leave a legacy of positive change, shaping the future of work for Qualtrics employees worldwide.

Things You’ll Do

• Act as the functional owner for all downstream Procurement capabilities, including requisition-to-pay and expense processing and auditing
• Refine operating model for operational Procurement to ensure effective execution of requisition-to-pay and expense processes and seamless collaboration between Qualtrics Procurement organization and the Shared Services team
• Identify opportunities for improvement across the Procurement operating model, with an emphasis on segmentation of operational activities from Sourcing teams and transition to Shared Services support model
• Represent Procurement’s interest in discussions or decisions regarding Shared Services’ team objectives, ways of working, and staffing
• Provide support to the Shared Services team in a “dotted line” capacity
• Partner with peers in Procurement as well as Shared Services leadership to define and implement relevant organizational KPIs
• Serve as the accountable party to Qualtrics Procurement and business stakeholders for delivery of operational activities in line with agreed KPIs and targets
• Act as a point of escalation for Procurement and Qualtrics business stakeholders for issues related to Shared Services delivery or operational processes
• Provide functional oversight and support to Category Support resources, with a focus on differentiating scope from Category Leads and ensuring strong connectivity with Sourcing team
• Manage M&A activities for Procurement including gathering supplier data and contracts, identifying dispositions, and supporting the Category Management team in contract consolidations.

What We’re Looking For On Your Resume

• 9+ years of experience in Procurement and/or operational roles
• Leadership experience in operational Procurement (e.g. Req-to-Pay, Accounts Payable, etc.)
• Proven ability to coach and develop a team
• Proven ability to meet or exceed operational KPIs
• Complex project management, ideally related to S2P implementation or enhancements
• Experience with process mapping, optimization, and implementation
• Strong background in Procurement technologies that support the Source-to-Pay process
• Proficiency in all modules of Coupa
• Previous experience in a technology or software company
• Bachelor’s degree required / MBA, JD, or advanced degree in a procurement related field preferred

What You Should Know About This Team

• CFO & Finance leadership team are highly invested in making finance build a strong team culture
• Abundant learning opportunities – the leadership team prioritizes continual learning