When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

• Lead Global Process Ownership – Hire to retire through the development of service catalogues, process taxonomies, technology assessments and requirement, capacity and resource assessments and drive best in class improvements (process, KB, SLAs, etc)
• Develop and drive HR Shared Services transformation roadmap with focus on digitalization, process optimization and improved employee experience
• Develop , Lead & track the road map for the employee ratio to HRSD based on the scope and migration plan to achieve the HRSS business case cost efficiencies
• Lead HRSD workforce Transition – transition planning, knowledge transfer & testing, HRSD technical assessments & redundancy management
• Partner with technology teams to develop automation use cases, develop functional requirements for systems, conduct technology assessments and selections
• Ensure alignment and compliance with required internal Company governance, related to all areas of HR.
• Establish priorities to enable HR Shared Services activity to be delivered within the tiered HR Service Delivery model.
• Ensure the ownership of internal SOP/ documentations library, geozone and Country level HR policy consolidation – Ownership of HR taxonomy – Level 7.
• Work with Other HR Pillars, HRBPs and Center of excellence to operationalize any migrations, automations and other strategic changes.
• Build and maintain operating rhythm for project ‘gates’,, utilization models, etc
• Lead simplification, Continuous & process improvement of HR processes and practices for employee, manager and HR professional experience consistency while ensuring scalability
• Operationalize strategic initiatives for HRTS through building, expanding and fostering strategic relationships across HR and interdependent functions
• Focus on content building, primarily focused on HRSD (process maps, SOPs, WI, FAQs, etc)
• Drive stakeholder and change management strategies to support system, process and service transitions
• Lead the review and revision of HR policy content, developing a robust policy framework that reflects current regulations, industry standards, and organizational needs to establish appropriate operational guidelines to support HRSD operations & governance.
• Provide a centralized repository for policies, procedures, tools and templates. Digital Assistant Content, Content Creation for Knowledge Delivery, Language Governance, Manager Hub, HR Hive, HR Communication, Policy Content Revision/Framework

• Bachelor’s degree in business administration or similar social disciplines.
• 10 to 15 years’ experience in HR shared services or HR transformation with focus on delivering:
• HR Service Delivery Design
• process governance and business process design, documentation and knowledge management practices (process taxonomy, GPO framework and RACI, process mapping, SOP, WI development, KM processes and repositories)
• process reengineering and continuous improvements
• process analysis and KPIs development
• time-spend assessments, capacity and resource assessments and shared service business case development
• setting up and managing global PMO in support of Shared Service projects
• developing and implementing change management strategies and plans including stakeholder engagement and communications, training delivery
• Experience in both consulting and in-house implementations is an advantage

Desired Characteristics

• Service mindset with demonstrated ability to leverage strong consultative and partnering skills
• Ability to build trust and strong partnerships with the Senior HR and Business Leaders, Project managers and employees at various levels.
• Strong analytical skills
• Outstanding verbal, written, and presentation skills
• Relevant certifications e.g. lean / six sigma an advantage