QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

Travel Policy Management

• Develop, update, and maintain the company’s travel policy in accordance with industry best practices and company objectives.
• Ensure compliance with travel policies and procedures across all levels of the organization.
• Regularly review and update the travel policy to adapt to changing business needs and market conditions.

T&E System Administration

• Administered and managed the T&E system, including user access, configuration, implementing new features, and troubleshooting issues.
• Work closely with IT and T&E system vendors to ensure system functionality and resolve any technical issues.
• Implement system upgrades and enhancements to improve efficiency and user experience.
• Develop and distribute T&E reports that allow management to track expense metrics.

Employee Training

• Develop and conduct company-wide training sessions for employees on the company’s travel policy, T&E system usage, and expense reporting procedures.
• Provide ongoing support and guidance to employees regarding travel booking, expense reporting, and reimbursement processes.
• Monitor employee compliance with T&E policies and provide guidance as needed.

Employee Communication

• Serve as the primary point of contact for employee inquiries related to T&E.
• Communicate updates, changes, and reminders regarding travel policies and procedures through various channels, such as email, intranet, or company meetings.
• Collaborate with HR and other departments to ensure consistent communication and alignment with company policies.

Travel & Expense Booking And Expense Process

• Oversee the end-to-end travel booking process, including flights, accommodations, ground transportation, and other travel arrangements.
• Assist with the renewal of travel vendor contracts.
• Lead the India T&E team, ensuring transactions are processed timely and company SLAs are met.
• Review and approve employee expense reports as needed, ensuring compliance with company policies and expense guidelines.
• Coordinate with Finance and Accounting teams to reconcile travel expenses, billable travel, process reimbursements, and maintain accurate records.
• Review and communicate T&E metrics and analytics regularly.

Team Leading & People Management

• Lead, mentor, and develop the global T&E Shared Services team, fostering a collaborative and high-performance environment.
• Ensure team members are well-trained, motivated, and aligned with company objectives and policies.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Identify and address any team training needs and facilitate professional development opportunities.
• Promote a culture of continuous improvement within the team, encouraging innovative ideas and solutions.

Experience:

• 7 years of proven experience in travel management, expense administration, or related roles.
• Strong understanding of travel industry trends, technologies, and best practices.
• Computer skills: Proficiency in T&E management systems (e.g., Navan, Concur, Expensify) and Google Suite.
• Professional degree: Business Administration, Hospitality Management, or a related field.
• Graduate Program (MBA, MIB or Masters):
• Knowledge of travel-related compliance regulations (e.g., GDPR, PCI-DSS).
• Experience with process improvement methodologies (e.g., Six Sigma, Lean) for optimizing travel and expense processes.

Other Knowledge / Skills

• Excellent communication and interpersonal skills, with the ability to interact effectively with employees at all levels of the organization and in various time zones (the majority of the direct reports are based in India) .
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to multitask and prioritize tasks in a fast-paced global environment.

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or Hierarchy.
• Compensation packages based on experience and desired skill set