The Director / Senior Director sits at the nexus of several important relationships – with the Regional Managing Partner and the APAC servant leader team (Office Heads, Practice Leaders, Functional Leaders); local offices and in particular HRVPs and HRDs/HRMs; and global talent CoEs.

The ‘Director / Senior Director, APAC Human Resources’ sits in the Office of the Regional Managing Partner and oversees all topics related to human resources and talent operations.

Serve as the senior advisor on HR topics for the region (50%)

• Provide expertise and oversight on key HR topics, involving local HRDs/HRMs to lead specific initiatives as needed
• Compensation and benefits – provide guidance to local functions and embed best practices from global Centre of Excellence into local processes
• Employee risk management, including taking a lead role in handling sensitive employee situations in partnership with global/local HR
• Safety and security, including COVID management
• Business function headcount planning, promotions
• Process / systems enhancement to improve employee value proposition
• Champion shared services hub in Kuala Lumpur – ensure successful expansion (design and execution) working in collaboration with Head of KL Services Centre
• Serve as liaison between global / regional / local stakeholders – collaborate closely with local HR managers to facilitate experience sharing, timely information flow, local input into global projects

Lead the HR Functional Excellence transformation program for APAC (50%)

• Provide thought partnership on detailed design for APAC, working with the global team and with Global Business Services
• Policy harmonization
• Process redesign
• Operating model, org structure, governance
• Lead implementation and change management for APAC
• Local office engagement, with local market adaptions where relevant
• Senior stakeholder management and broader communications
• Shared services build-out
• Measurement and feedback loop to drive continuous improvement

• At least 15 years’ experience as an HR executive, preferably in professional services
• Ability to act as a trusted advisor across levels in the organization
• Ability to work in a dynamic environment, showing initiative to value-add in ambiguity
• Understanding of and sensitivity to the nuances across our markets in APAC
• Ability to build strong relationships regionally and globally
• Ability to effectively team globally and regionally, including flexibility in adjusting priorities and work hours/availability to meet team and customer needs; 15-20% travel
• Track record of strong team advocacy, coaching, and senior stakeholder management
• Demonstrated strong presentation and facilitation skills
• High levels of discretion to appropriately manage highly confidential and sensitive data and information