The Head of Global Finance Services (GFS) is responsible for the overall execution of the finance services (activities & processes) executed and operated by SGBS on behalf of the regions / clusters / countries.

Core Responsibilities And Accountabilities

• Responsible of overall / global Finance Service execution of SGBS
• Responsible and accountable for leading the functional GFS leads
• Ultimately responsible for service quality provided by SGBS
• Sponsor the design and implementation of overall finance transformation initiatives
• Accountable for SGBS Finance alignment with DBS overall strategic objectives
• Responsible and accountable for the right staffing of the GFS leads
• Establish and maintain quality standards for service delivery
• Define quality control measures and conduct regular audits to ensure compliance
• Align service delivery with overall business objectives
• Ensures adherence to yearly set budget by DBS leadership

General Managerial Responsibilities And Accountabilities

• Monitors and reports consolidated overall Finance key operational KPIs on a periodic basis to relevant stakeholders
• Regularly communicate with regions / clusters to understand their needs and expectations
• Contributes to a working environment and culture which drives the desired mindset of all GFS leads
• Initiates and sponsors SGBS Finance change objectives
• Enforces world class trends, and best practices in Finance with the goal of ultimately driving cost reduction and quality enhancement
• Drives growth and ensures career paths for SGBS Finance organization

Self-Management Responsibilities And Accountabilities

• Defines performance and service level goals at the start of the year in coordination with the Head of SGBS
• Point of escalation for functional GFS leads
• Point of escalation for cluster CFOs

• Master’s Degree in Accounting, Finance or similar
• Program management certification preferred
• 12+ years of experience in a Finance leadership role with ability to manage senior stakeholder and employees in an international context
• Strong experience in the Shared Services / Service Delivery organizations
• Strong understanding of Finance Accounting, Controlling processes
• Experience with Finance / Accounting ERP systems
• Experience with program management

Technical Skills/Competencies

• Strategic Planning: Ability to conceptualize and implement strategic initiatives that align with the business’s objectives and goals
• Financial Acumen: Strong understanding of financial management principles, accounting end-to-end processes as well as business & financial controlling
• Project/ program Management: Skills to initiate, plan, execute, control, and close the work of a team to achieve specific goals
• Change Management: Navigating and managing organizational change
• Risk Management: Ability to identify, assess, and manage potential risks in the business
• Understanding of Key Performance Indicators (KPIs): Implementing, tracking, and analyzing KPIs to measure overall performance and progress
• Negotiation Skills: Ability to negotiate effectively with various senior (internal) stakeholders
• Language competencies: Fluent in English (business, negotiations, etc.)

Behavioural Competencies

• Leadership: The ability to lead, inspire, and influence people, often across departments or geographically dispersed locations.
• Cross-functional Communication: Communicating effectively across various departments and coordinating efforts.
• Problem Solving mindset: A keen ability to solve complex problems, often requiring innovative thinking and solutions.
• Ethics: Understanding the ethical aspects of business and the importance of maintaining high ethical standards.