In order to better serve the public, OPM maintains accounts on third-party websites, such as social media sites, as tools for communicating with the public.

The Chief, Computer Services Division Will Oversee/manage

• The meeting of established program deadlines, according to agreed-upon service delivery schedules across all Census Bureau programs, including the Economic Census, decennial census, and other surveys.
• The development and implementation of a short- and long-term strategy for cloud computing, including identification of opportunities for improvement, determining customer needs, and increasing the usefulness of information technology services.
• The establishment and implementation of processes, policies, and service level agreements for all operational systems; ensuring and overseeing the formulation and monitoring of annual financial planning for all data center operations.
• The integration of IT security and analytical services such as technical studies, data security, and physical security and risk analysis into enterprise IT infrastructure operations.
• The implementation of continuous improvement programs to raise the data center’s overall effectiveness; development and implementation of training programs.

Executive Core Qualifications (ECQs):

ECQ #1 – Leading Change: involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

Leadership Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, and Vision.

ECQ #2-Leading People: involves the ability to lead people toward meeting the organization’s vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflict.

Leadership Competencies: Conflict Management, Leveraging Diversity, Developing Others, and Team Building.

ECQ #3 – Results Driven: involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

Leadership Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving, and Technical Credibility.

ECQ #4 – Business Acumen: involves the ability to manage human, financial, and information resources strategically.

Leadership Competencies: Financial Management, Human Capital Management, and Technology Management.

ECQ #5 – Building Coalitions: involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

Leadership Competencies: Partnering, Political Savvy and Influencing/Negotiating.

Fundamental Competencies: These competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Communication, Integrity/Honesty, Written Communication, Continual Learning and Public Service Motivation.

Professional And Technical Qualifications (PTQs)

PTQ #1 – Demonstrated ability to manage large, complex IT projects. This includes the ability to supervise, monitor and evaluate projects, evaluate IT investments, and to provide accountability for the expenditure of IT funding. It also includes experience re-engineering business processes and resolving difficult problems encountered in the planning, development, and operation of complex IT systems as well as disaster recovery and continuity of operations planning and implementation for IT infrastructure.

PTQ #2 – Demonstrated experience in developing, implementing, and managing secure enterprise infrastructure to support activities such as data collection, processing, and dissemination applications and systems on a national scale. This includes experience moving applications development, testing, and operations from a virtual server environment to a distributed computing environment.

PTQ #3 – Demonstrated ability to lead the transformation of enterprise IT infrastructure to an enterprise shared services model that is responsive to and driven by business needs. This includes demonstrated experience understanding the core business of the organization, and how that business drives IT services.