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Senior Manager – GSC – Operational Support – MDM – SCO
1 year ago
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Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
- Lead Data Governance initiatives globally, acting as single point of contact for all Master Data Management activities centralized in GSC.
- Enforce and champion Data Governance standards within respective region.
- Ensure the agreed slas with the businesses are met.
- Setup effective monitoring mechanism to ensure the Data is updated in live with the SOPs and Compliances defined for each country.
- Hold regular reviews with stakeholders and within the team to ensure high quality of Service Delivery is maintained.
- Constantly improve the process for efficiency and accuracy.
- Manage structural master data field changes and new requirements to ensure master data is of high quality and fit for purpose.
- Understand, document, and inform MDM team on existing regional data environment and determine what is regionally required and where the global opportunities exist.
- Primary point of communication and collaboration between Master Data Management Team and stakeholders.
- Identify and collaborate with business data owners and stakeholders to drive data consistency and quality.
- Leverage Global Data Governance processes, tools, and guidelines.
- Guide project teams on data-related requirements.
- Apply a critical lens on regional processes and apply best practices from the region and globally.
- Consolidate and communicate all data activities occurring within the region.
- Identify opportunities to transform & digitize the process.
- Lead global project to transition new scope to GSC; Lead / contribute to critical projects to streamline the entire master data of the business / organization
- Post graduate in any discipline.
- 10 to 15 years’ experience in Logistics industry with a minimum of 5-7 yrs of Master Data Management.
- Proficiency with MS Office applications.
- Open to work in rotating Shifts.
- Prior team handling experience.
Competencies
- Strong understanding of business objectives and data usage within their region within Logistics business.
- Passion for problem-solving and tenacity to resolve challenging data questions.
- Strong conviction, open to consider alternative points of views.
- Strong change agent; effective communicator, well respected by peers & subordinates.
- Able to guide the analysis and discussion of issues facing the MDM Team.
- Demonstrated ability to influence and drive change across large organizations
- Excellent communication and interpersonal skills.
- Ability to deal with high levels of ambiguity.
- Experience and competence in leading, influencing, coaching, and mentoring others.
- Experience and comfort in leading when not necessarily a subject matter expert.
- Self-starter and self-motivated requiring little support from others
- Excellent communication skills & engagement with senior stakeholders