This role is based in Tokyo and allows you to connect with internal stakeholders from compliance, account management, legal and finance. You will be working closely with external local vendors that offer HR and marketing services to alleviate pain points in driver recruitment of our logistics partners. You’ll look after all elements of vendor relationships, from acquiring services, negotiating costs and creating legal contracts in Japanese to keep track of program performance.

• Create and drive conceptual ideas on hiring delivery drivers for Amazon’s Delivery Service Partners.
• Manage 3rd party vendors, resolve pain points, and work with country teams to create development plans for new services, and execute project plans for the launch of new features.
• Support world-wide program teams to implement the local VAS strategy and ensure services are provided in full and in the right quality
• Manage pilot projects to test new services and roll out negotiated services across the country, continuously improve our service offering
• Act as the ‘product owner’ for assigned categories, possessing a complete understanding of internal and external variables that impact the product. This includes owning forecasting, monitoring, driving changes to achieve business objectives.
• Have a thorough understanding of the product category, seasonality and continually monitor customers feedback and vendor’s development
• Be main Point of Contact (POC) in case of escalations and manage vendor relationships on an ongoing basis
• Coordinate consolidated order execution and administration

Basic Qualifications

• Bachelor’s degree
• 5+ years of experience in HR services and recruiting industry OR 5+ years of experience in vendor negotiation and project management in logistics-related industries
• Experience in process improvement using data
• Business level of Japanese and English

Preferred Qualifications

• Experience in HR shared services, recruiting services, marketing services
• Experience of entrepreneurship and working in a start-up environment
• Excited about working in a diverse group and contributing to an inclusive culture