Lead and Manage the Global procurement (S2P) operations at global shared service for MetLife including Sourcing, Market Research, Purchase orders, category Management, Vendor Management, Ariba Helpdesk, contract Management & Accounts Payable

• The primary role of the Director Global procurement operations is to manage entire source to pay functions in the shared services environment.
• Manage and lead Sourcing projects, Buyers purchase order operations, vendor onboarding, market intelligence, contract management, accounts payable for multiple categories as per MetLife procurement policy
• Lead and deliver service value and generate savings, avoid cost increase for the annual spend within each category.
• Be well versed with hands on experience in managing large and complex purchases across commodities like IT, Facilities, Professional Services etc.
• Author contracts covering commercial and risk exposure in such purchases.
• Strong negotiation skills for commercials, service delivery and liaise with Contracts group to close legal negotiations.
• Meet and exceed the savings target, supplier performance management each year as per SLA.
• Strong reporting for the project status, value generation to stateside leadership and GOSC Management.
• Experience in developing and negotiating multi-million dollar contracts

Education

• Bachelor’s degree (Any Stream) with a minimum of 15 years of education.
• Supply Chain diploma/certifications will be preferred (CPSM, SPSM, CIPS, Material Management, MBA in supply chain)

Experience

• Overall 15-18 years with 12-14 in Global procurement operations preferable in shared services environment with focus on service delivery and adherence to defined SLA and policy compliance.

Technical Skills

• Preferred certifications like CPSM, SPSM, CIPM or any other supply chain certifications
• Experience of managing entire cycle of source to pay functions including Accounts Payable
• Good knowledge of Ariba / 12s1 / 12s2
• Knowledge of the U.S. marketplace for key commodities (i.e. IT related products and services, Professional Services, Facilities, Marketing, Print etc.)
• Negotiation Skills (Strategy and Implementation)
• Experience in designing and leading complex RFx activities (RFP, RFQ, RFI) across all categories of Indirect Spend Management.
• Experience in services procurement is must.
• Exposure or experience in Lean Six sigma methodologies
• Good working knowledge of MS office Suite ( Word, Excel (advanced skills) and PowerPoint.)
• Strong analytical skills and working knowledge of Agile methodology of PM , MS Azure would be an advantage but not a definite requirement.