In this role, you will provide guidance, support and resolution for complex employee relations activities involving employees and managers in the Americas.

• Lead a team of engaged HR professionals encouraging growth, development and psychological safety.
• Champion compassionately and effectively addressing employee relations and investigation concerns in accordance with internal policies and local/regional legislation.
• Be a thought partner for all levels of management and key internal partners such as Employee Experience Business Partners, Employment Counsel, and Centers of Excellence (COEs).
• Enhance the employee journey and deliver an exceptional experience by simplifying processes through technology and self-service initiatives where possible.
• Provide guidance to our experienced Employee Relations team while embodying our values in every decision and demonstrating a solid understanding of company policy and culture.
• Clearly communicate strategy and direction as well as opportunities for development and improvement.
• Propose solutions and support in resolving complex and unique employment related issues.
• Offer thoughtful insights to shape future organizational strategies.

• 8+ years in employee relations and employment investigations with shared service experience as a plus.
• Prior experience leading concurrent, high-priority employee relations activities, emphasizing empathy, consistency, operational excellence, and employee experience, with experience leading a team preferred.
• Ability to establish strong professional relationships with team members, peers, business leaders, executives and cross-functional partners.
• Effective communication and influencing, including strong writing skills and documentation abilities.
• Anticipate potential issues and diagnose root cause through active listening and thoughtful inquiry.
• Demonstrate success with driving process enhancements
• Bachelor’s degree required; JD or MBA preferred.