zxThe Manager Shared Services is a key position in our North America corporate accounting organization that engages in and executes all functions of the Accounts Payable and Travel Expense processes and shares best practices across the organization. This role will ensure the high performance and comprehensive integration and coordination of shared service activities with a client focus, service excellence delivery orientation, and automation mindset. The successful candidate must understand the intricacies of accounts payable, travel expense, purchasing/receiving systems and their related interaction with the general ledger system; optimize internal controls and drive process improvements by challenging current processes and implementing best practices. The role interacts and coordinates effectively with cross functional teams, including Procurement, Business Operations, Tax, Treasury, and General Accounting. The role requires a proactive mindset and high level of energy to dive in and understand the function and processes and provide hands on optimized execution. The individual should possess an analytical mindset to create and pursue process improvements, enhance the operational capabilities of the function, and lead/participate in related projects to improve processes that support global objectives.

• Manage and perform corporate accounts payable and travel expense operations ensuring all invoices, exception resolution, payments, and related transactions are processed in a timely and accurate manner, in compliance with Company policies and controls.
• Analyze strategies and key performance indicators that drive continuous improvement; perform root cause analysis to identify process inefficiencies and automation opportunities facilitating operational excellence while ensuring compliance with internal controls.
• Manage the financial reporting for corporate payables processing including monthly closing activities and compliance with US Generally Accepted Accounting Principles, accruals, 1099 reporting, and other regulatory filings.
• Serve as subject matter expert for the accounts payable system, accounts payable automation platform, Concur Travel and Expense and P-Card programs.
• Ensure adherence to application security procedures including systems access, authority limits, and change control guidelines for system responsibilities assigned.
• Administer the corporate credit card program including providing support to end users and partnering with Treasury in issuance of credit cards and updates/changes to credit card program.
• Develop and coach business services team.
• Partner with cross-functional teams including Procurement, Treasury, Tax, FP&A and Business Operations to resolve issues, optimize processes, and identify when additional training needed to meet responsibilities in the Procure-to-Pay process and comply with company policies.
• Provide consistent high level of customer service to internal and external customers including timely communication and problem resolution.
• Support preparing and providing deliverables to internal and external auditors including meeting Sarbanes-Oxley requirements and corporate requests.
• Ensure compliance with tax related guidelines and requirements; provide financial reporting support to Tax team and support preparation of business tax returns.
• Maintain historical records in accordance with the Company’s Corporate Record Retention Policy, while ensuring critical documents are maintained appropriately to support financial reporting, tax audit and other needs.
• Maintain financial security by establishing and enforcing internal controls compliance and protect organization’s value by keeping information confidential.
• Additional duties as assigned.

Required

• Bachelors degree in accounting.
• A minimum of 8 years of experience with 2+ years supervising a team.

Preferred

• Experience in service organizations
• Certified Public Accountant

Competencies

• Strong knowledge of Excel (pivot tables, VLOOKUP, etc).
• Deep expert knowledge of all aspects of payables procedures and full cycle accounting practices
• Proficiency with ERP systems; Oracle and SAP preferred.
• Experience with Travel and Expense systems; Concur preferred.
• Experience with Accounts Payable Automation systems; Medius Flow preferred.
• Knowledge of internal controls and Sarbanes-Oxley requirements
• Demonstrated process improvement and development of best practice experience
• Organized and have high degree of accuracy, attention to detail and ability to maintain confidentiality.
• Possess sense of urgency and have ability to work in a fast-paced environment.
• Demonstrated ability to coach, train, lead and direct the work of others.
• Foster strong working relationships with peers and management.
• Self-starter with strong analytical skills and ability to problem solve.
• Must be able to multi-task, be flexible, and adapt to change easily.
• Excellent verbal, written, and interpersonal skills.