This role reports directly to the Chief Operating Officer and will lead and drive the execution of our organisation transformation and automation globally for IQ-EQ to support our strong revenue growth, client experience and to meet efficiency targets.

• Actively manage the execution of our automation and digital operations journey to deliver multi-million-euro efficiency targets whilst improving client experience
• Drive standardisation initiatives to improve our scalability and in support of our automation focus
• Oversee the delivery of upgrades to our core accounting and global ERP platforms requiring significant data migration
• Manage transformations to our client delivery model across countries ensuring we appropriately leverage shared service centres to scale and meet complex client needs
• Work with our Executive team to ensure an effective prioritisation and alignment on our transformation priorities
• Effective engagement with stakeholders at all levels in the organisation
• Lead and coach the diverse global team ensuring benefits are delivered in an agile and trackable manner

Key competencies for position and level

• Drives vision and purpose
• Financial acumen
• Drives engagement
• Ensures accountability
• Manages ambiguity
• Manages complexity

Required Experience:

Education/professional qualifications

• Degree in Accounting, Business, Economics or Law

Background & experience

• Experience developing and executing global strategic and complex organisational transformation initiatives, across 10+ countries
• Substantial experience transforming shared services capability for an organization
• Deep knowledge and experience managing large scale automation, digitalisation, data migration and system upgrade projects
• Strong international operations leader
• Strong capability in influencing cross-functional leaders in a global organization
• Strong track record of achieving key organisational outcomes (clear benefits / margin improvement)
• Knowledge of financial planning, business case development, and cost management
• Ability to address and resolve complex problems and, effectively prioritise competing objectives
• Experience in investor services, professional services, or financial services highly desirable
• Experience of value creation in a Private Equity backed organisation is highly desirable

Technical

• Operations Management, Change Management, Programme Management, Six Sigma, Lean, Agile

Management and leadership

• 20+ years of people leadership in international operations roles and change leadership roles

Languages

• Fluent English