The Senior HR Business Partner / Head of HR is a critical position in our succession plan, responsible for delivering strategic HR and operational initiatives. This role involves managing the HR and payroll functions, leading the HR team, and ensuring compliance with HR policies and procedures. The ideal candidate will be a strategic thinker with a hands-on approach, capable of driving a high-performing culture and fostering a positive work environment.

• Provide strategic, operational, and administrative support to the Director of People, Culture, and Shared Services.
• Lead the HR team, promoting the right behaviors through coaching and mentoring.
• Manage day-to-day HR system administration, ensuring accurate and up-to-date records.
• Act as the first line of HR advice for managers and employees.
• Oversee the delivery of HR projects, including TUPE.
• Maintain HR and payroll systems, ensuring effective use by all staff.
• Develop and implement new policies and procedures for continuous improvement.
• Support succession planning and leadership development initiatives.
• Run the quarterly performance review process to promote a high-performing culture.
• Design initiatives to develop leadership skills, particularly within senior management.
• Develop competitive pay and benefits strategies to attract and retain talent.
• Ensure compliance with HR policies, procedures, and employment legislation.
• Manage employee engagement, wellbeing initiatives, and HR-related projects.
• Oversee HR administration, including probation, exit interviews, and leaver processes.
• Collaborate with the Recruitment Manager on onboarding and induction processes.
• Conduct reference and right-to-work checks for new starters.

Other Duties:

• Weekly reporting on starters and leavers, system audits, and holiday and sickness tracking.
• Manage the HR admin inbox and leaver administration.
• Respond to reference requests for former employees.

• Essential: CIPD Level 5 (ideally Level 7) or equivalent qualification.
• Experience working with senior leadership and executive teams.
• Proven track record in delivering organisational change and managing employee relations, including TUPE.
• Experience with innovative recruitment and retention strategies.

Key Attributes:

• Proactive in personal development, with up-to-date knowledge of employment legislation.
• A continuous improvement mindset, always seeking better ways to approach processes.
• Commercially minded with a strategic outlook and excellent interpersonal skills.
• Analytical mindset, able to interpret HR data and metrics.
• Integrity, resilience, attention to detail, and a sense of humor.