We are looking for Services Head – Client Operations. Please go through the job description below and let me know if you’d like to apply for this position. In case if you are not looking, please share this job with anyone you might know who is available for a new job.

• Develop and execute annual budget and business plans.
• Coordinate resources and training with transition teams.
• Ensure compliance with quality and governance standards.
• Manage client relationships and identify growth opportunities.
• Conduct financial reviews and take corrective actions.
• Lead career development and succession planning for the team.
• Handle complex escalations and drive performance improvements.

Essential Qualifications:

• 12+ years of senior management experience, including P&L responsibility.
• Strong leadership and communication skills.
• Experience in managing complex issues in a shared services environment.

Preferred Qualifications:

• PMP or Project Management Certification.
• Six Sigma Training/Certification.

Basic Qualifications:

• Bachelor’s degree or equivalent with 14+ years of relevant experience.
• U.S. work authorization required.