Provides credible and independent oversight for all aspects of operational risks to Discover’s Consumer Bank shared services, operations, and related businesses. This includes challenging and advising on new products or services, issues, KRIs, and vendor engagements. Works with the business to operationalize legal and regulatory requirements, review of business unit procedures and training for operational risk matters and provides advice and effective challenge related to regulatory and business process changes. Partners across other areas of Corporate Risk Management to ensure a holistic approach to Second Line risk management.

• Provides credible and independent oversight for all aspects of operational risks related to the business processes. This includes challenging and advising on new products or services, issues, KRIs, and vendor engagements.
• Identifies operational risks resulting from new or revised laws and regulations, provides guidance and ensures action plans are developed to manage the risks, including effective training, procedures, and other controls.
• Reviews and advises on new or revised business strategies, initiatives, and projects to ensure operational risks are effectively mitigated.
• Provides oversight of operational risks identified by a risk assessment team to ensure adequate controls are in place to mitigate existing operational risks in the business.
• Partners across other areas of Corporate Risk Management to ensure a holistic approach to Second Line risk management.

Minimum Qualifications

• Bachelors in Business Administration and Management or Finance
• 10+ years risk management experience in a financial environment with specific focus on operational risk management or internal audit or related.
• In lieu of education, 12+ years risk management experience in a financial environment with specific focus on operational risk management or internal audit or related.

Preferred Qualifications

• First or second line experience directly in an OCC-regulated financial institution.
• Direct experience in any line of defense role overseeing or engaging with Payments and External / Consumer Fraud.
• Masters in Business Administration and Management or Finance
• 4+ years people management experience.