This role, based in Manila, Philippines, is essential for driving JBS’s global risk and business continuity strategies, ensuring effective implementation and ongoing improvement.

Strategic Responsibilities:

• Develop, maintainand oversee globally comprehensive risk management and business continuity program that align with organizational goals and cost objectives, engaging multiple stakeholders across our global teams
• Establish, implement, and maintain risk appetite statements, key risk measures, risk triggers, and appropriate escalation protocols across the 5 centers globally
• Foster a strong risk culture by collaborating with the SLT, Risk Champions, Emergency Responders, and other teams to promote awareness and drive embedding risk management into the JBS organization
• Drive continuous improvement and innovation in risk, incident, and business continuity management practices globally
• Implement and manage global governance processes including risk committee meetings, risk reporting, and policy reviews

Operational Responsibilities:

• Drive risk and control assessments across global operational processes, process transitions, automations, bot implementations, and other high-impact areas. Collaboratively establish and track mitigation actions to closure
• Coordinate and lead global real-time incident management, conduct thorough post-incident reviews, read across for similar processes across JBS, and ensure corrective actions are implemented
• Develop emergency response protocols, manage threat assessments globally, and ensure timely escalation and communication of incidents
• Deliver staff training initiatives working closely with Center Leadership, Risk Champions, and Emergency Responders across centers
• Maintain and enhance business continuity management systems and processes, ensuring regular testing and refinement of BCPs across the centers
• Conduct Call Cascade testing, Security and Site risk assessments, Scenario exercises, and plan walkthroughs

Performance objectives

• Influence & Lead JBS’s agenda for Risk, Incident and Business Continuity Management across the globe
• Design, implement and monitor program initiatives across all centers
• Build a highly engaged and capable extended team utilizing risk champions, bringing our enabling function capabilities to best in class standards
• Anticipates and plans long-term risk mitigation through adequate liaison with global risk experts – technology, HR, HSSE, Legal, global Risk and BCM etc.
• Provides expertise, support and frameworks / guidance and toolkits to enable teams to evolve and manage risks adequately

Key Skills

• Risk, Incident and Business Continuity Management subject matter expertise with experience in a shared services / GCC organization
• Strong Risk Management background, including driving operational risk and Business continuity programs
• Excellent communication (verbal, in-person and written) and interpersonal skills to manage multiple stakeholders from various domains
• Ability to influence and guide senior stakeholders.
• Experience in Technology, Information Security, Financial Audits will be an added advantage

Employee specification

• Risk subject matter expertise
• 10+ years of experience.
• Experience of leading operational risk programs
• Track-records of successful leadership experience to success in a highly diverse environment.