We are looking for an Ecosystems Business Operations Manager to support the JAPAC Theatre GTM & Shared Services management team. This role will drive and enable programs and processes that will deliver significant value to our partners, distributors, and sellers. You will own and maintain various operations cadence, monitoring and improving the overall pulse of partner programs through systems and tools, processes, and metrics. This position relies on an understanding of program management, sales operations, and various routes to market (resellers and distributors, system integrators, service providers, technology partnerships, etc.).

• Collaborate with diverse cross-functional teams to develop and execute the JAPAC Commercial strategy
• Work with the GTM Theatre leadership team to formulate and accelerate strategy and execution
• Coordinate activities and provide operational support to our NextWave partner program, Managed Service Provider program, and other Ecosystem programs
• Reporting – Dashboard and Scorecard, QBR, Ecosystem business analysis
• Assist in sales strategy and segmentation and expansion of new routes to market
• Enable and support Program performance including rebate calculation and reporting
• Drive greater efficiency in the operational execution of high-velocity business via the Deal Desk, Sales Systems and internal team
• Build and provide process documentation and training for stakeholders (internal teams, sales resources, partners/distributors)
• Support and drive continuous improvement through data analytics to identify areas of improvement and gaps
• Review and identify areas for improvement leading to operational efficiency, process optimization, and field acceleration working with various teams within the organization (operations, IT, leadership, etc.)
• Initiate and establish strong trusted partnerships with key stakeholders at all levels in the organization to ensure alignment and ongoing effectiveness

• 10+ years of Channel and or Sales Operations experience
• Well-experienced in Channels, Sales, and interfacing cross-functionally in the high-tech industry
• Ability to coordinate programs cross-functionally to deliver on-time measurable results
• Ability to liaise with all areas of the business
• Self-starter, able to establish own priorities, initiatives and drive to closure
• Strong communication and presentation skills
• Strong knowledge and experience with Salesforce.com, Gsheet/Excel (Tableau Desktop experience a plus)
• Willingness to work on a flexible schedule as needed to support across JAPAC as well as liaise with HQ (US)