Overall responsibility for managing and operating the End-to-End (E2E) payroll process for countries in the Area.

Operations:

• Overall responsibility for managing and operating the End-to-End (E2E) payroll process for countries in the Area. Including:
  • Ensure accurate and timely payroll processing and results
  • Ensure effective and efficient payroll processes based on payroll operating model, including compliance with payroll governance SOPs/DTPs
  • Drives and ensures compliance with payroll operating model and SOPs/DTPs
• Ensure compliance with internal controls
• Plan, manage and control periodic/quarterly/semi-annual/annual payroll requirements
• Identify, track and resolve operational issues and improvement opportunities within the Area. Escalate major issues to the Regional payroll leader.
• Lead as AbbVie subject matter expert on local payroll requirements and related tax matters. Liaise with payroll provider and other local resources as needed to address questions/issues in this area.
• Create a Business Continuity Plan for the area of responsibility

Vendor Management

• Control payroll provider operations to ensure efficient and effective payroll processes
• Control vendor accountability, including SLAs and Payroll Dashboard Metrics, timeliness of all operational responses and resolutions, and escalation processes.
• Control of all CRs raised in Latin America, both by own team as well as the vendor.

Projects and Process Improvements

• Proactively identify and prioritize operational improvement opportunities. Review with Regional Manager and other stakeholders.
• Lead the implementation and deliver target results for projects impacting the Area
• Be a valued partner on projects impacting payroll, providing advice in terms of administrative efficiency and tax implications

Stakeholder Management

Stakeholder relationships to manage include:

• Payroll Business Process Outsourcer (BPO) across all countries in the area
• Affiliate & Area BHR Directors & Finance Directors
• Corporate HR Total Rewards
• AbbVie Corporate Finance (Treasury, Tax, AFS)
• Internal & External Audit; External Tax Authorities
• Payroll IT support team

Organization Management

• Manage Payroll team supporting the 13 LATAM countries
• Build and lead the Payroll team.
• Develop succession planning within the area organization
• Establish and achieve/exceed operating goals and operational metrics for the team and each team member.
• Design and implement organization to ensure effective back-up/support of payroll analysts to eliminate support gaps in the event of vacation/leave/turnover

Other

• Coordinates and aligns with Regional and Affiliate leaders on short-term and long-term vision for payroll operations and organization
• Participate in and drive strategic initiatives identified by Global Payroll Leaders and AbbVie corporate.
• The position reports to AbbVie Regional Payroll Manager
• The position has 6 direct reports

• Bachelor of Science or Bachelor of Arts with a concentration in Finance / Accounting or related field required.
• 8+ years of payroll operational experience and experience leading payroll or shared services teams required. Certified Payroll Professional (CPP) or equivalent preferred.
• Working knowledge of Workday and experience integrating with 3rd party applications.
• Vendor management experience.
• Strong customer orientation and interpersonal skills. A work ethic based on a strong desire to exceed expectations.
• Strong written and oral communication skills, in English
• Ability to work independently in a fast-paced and rapidly changing environment, as well as to get results through collaboration and coordination with multiple stakeholders, both internal and external.
• Good analytical and process diagnostic skills and the ability to get into the details, while also seeing and understanding the big picture. Strong spreadsheet and database skills. Continuous improvement orientation.
• Strong project management and implementation skills, including leading large cross-functional projects. Demonstrated ability to manage multiple projects and requests.
• Strong people management skills.