Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group’s transformation.

Service Ownership

• Ensure that the vision and strategic direction of the service delivery model is linked to Syensqo strategy
• Design, improve and document services/processes to achieve business and users’ objectives in the most efficient and compliant way
• Contribute to Group policy and compliance rules definition
• Define Service Level Agreement and related KPIs to reach user needs and best-in-class ambition
• Benchmark to ensure alignment with World Class organization, process optimization and digitalization and best practices
• Define the best make & buy approach and select the required external services to support the process
• Ensure contracts management of outsourced services
• Drive collaboration and process change management between all functions and businesses
• Unlock cross-functional synergies, new capabilities, technology, efficiencies to achieve new savings
• Ensure prioritization on projects and Continuous Improvement initiatives to leverage the resources
• User experience management: design, capture and improve user satisfaction and feedback
• Define Internal controls

Technology assessment, innovation and investment

• Act as functional / product owner of tools and applications supporting the process
• In charge of building business case that require budget for service/process enhancements
• Work closely with stakeholders and internal partner, IT, RPA, Data and project teams on solution development
• Be aware about the latest technology innovation in the domain
• Create trusting partnership with stakeholders (internal or external)
• Be known and recognized by BSA stakeholders as Service Owner in the appropriate domain
• Take ownership and create, maintain and be active in networking
• Initiate and maintain improved collaboration, within the Service Unit and across GBS/BSA organization, to accelerate improvement

Education And Experience

• Degree or Diploma in Finance, Accounting, Economics or related fields
• Possess at least 10 years of experience in credit management and/or finance
• Service/Process design experience
• Project Management experience

Skills And Behavioural Competencies

• Strong knowledge in SAP, BW, BI solutions
• Interpersonal skills
• Analytical skills and understanding of technology
• Possess a digital mindset
• Proactive with a high level of initiative
• Continuous Improvement skills
• Strong collaboration skill
• Service driven mindset
• Customer – orientated with good level of problem-solving skills
• Ability to interact with all levels in the organization