With more than $19.1 billion in assets, the strength of the Bank lies in our experienced management team, focus on sound risk management and governance practices, and commitment to the communities that we serve.

• Ownership of the Shared Services department initiatives and projects inventory
• Lead and manage multiple IT initiatives and projects across the shared services area
• Assists peer managers, in the planning, documenting and completion of IT tasks across various department initiatives and projects
• Represent IT Shared Services area in enterprise project assessment activities and liaison with the PMO and project stakeholders on enterprise projects, as needed
• Assists peer managers in enterprise project task activities as needed, which may include coordinating/leading business and/or third-party vendor discussions, as needed
• Oversight of IT Shared Services participation in enterprise projects and other IT projects across department disciplines
• Engage appropriate stakeholders to manage and track identified risks, progress interruptions, plan/task changes and/or delivery status
• Develop overall initiative status reporting, issue management, and ongoing management routines in addition to status updates to leadership and stakeholders
• Assist peer managers in identifying formal documentation needs applicable to change initiatives
• Develop strong working relationship with team and understanding of IT Shared Services area of responsibility
• Oversee the IT department shared procurement processes, including purchase orders, invoices and chargebacks, and general ledger reconciliation for IT
• Oversee the IT department application inventory IT support process
• Supports the Head of IT Shared Services in any support areas as needed

• Knowledge of and competency in project management processes, including planning, risk management, issues management, time management, monitoring and reporting and documentation
• Strong knowledge of financial industry including products, business processes, platforms and systems
• Strong understanding of business analysis and business requirements
• Strong knowledge of IT security and governing principles
• Inter-departmental collaboration skills necessary to build relationships with technology peers and lines of business
• Strong oral communication, written and presentation skills
• Willingness to demonstrate and teach basic project management and process improvement techniques to others
• Supervise and monitor staff to ensure Bank of Hope performance standards and growth potential are met
• Understanding of the organization’s goals and objectives.
• Ability to work in a fast-paced environment with minimal supervision.
• Must adhere to all bank’s policies
• Preferred:
  • Experience in banking or financial institutions
  • Experience with core banking systems and their supporting ancillary systems